Went in looking for a used Tucson and ended up in a lease for less money Justin Stevenson and Bryant where amazing to work with and exceeded my expectations. These guys work hard to earn your business with no song and dance or empty promises.
Michael Tavares did a fantastic job in helping me locate an F150. He was always courteous, professional, and very patient in dealing with me in my search process.
While this time I ended up finding a vehicle at another dealer that was geographically closer to me, I would not hesitate to recommend Michael to anyone in the area looking for a new vehicle. Next time that I am in the market, he is sure to be my first call.
United Auto is definetly a place to go if you are looking to buy a used car! They are super helpful and make the buying a car process super easy. They have a bunch of different banks that they go through that will get you approved for a loan even if you’re a first time buyer. They put a lot of effort in to let you know about the car you’re buying and even let you know what repairs they did to the car while having it. I just bought my first car here and they were absolutely amazing in helping me through the process and after the banks approved me it took minimal time to complete all the paperwork at the dealership. Jim is very thorough with any questions you ask and will help you with anything you need! This place is awesome and everyone there is super helpful and friendly!!
Everything but just your job. Brandon and people like him are why the dealership can still be a comfortable place to be with out pressure or feeling like you know nothing. My new preowned jetta is fantasuc in every way and how Brandon asked me the right questions and steered me away from spending more money by showing me how the car met my needs was perfect. Ill be seeing you in 3 short years.
I went to Northampton Volkswagen and had the pleasure to work with Brandon Meredith to find a car that was a good fit for me cosmetically and financially . He was very patient and knowledgeable. I appreciated that he didn???t rush me into picking a car I am now happy with my choice and would definitely recommend him as a salesman.
What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle.
Thank You for being HONEST it was refreshing!!!!!!!!!!
From the moment you walk in the door, you feel welcome! The quality, selection, and pricing of their used cars is amazing! We worked with Matt and Colin who I cannot say enough positive things about; they are both wonderful to work with! They listen to their customers needs and walk them through the complete process with ease. They are always more than happy to answer any questions, and they truly have their customers' best interest at heart. Dave, their Finance Director, goes above and beyond in working with banks to secure financing for customers. We would definitely return to Champagne West again to purchase a used vehicle, and we highly recommend this truly wonderful dealership!
I nelong to am Explorer forum amd after having sveral peoblems with my 2016 Explorer Sport, I decided to purchase the extended warranty. Lombard Ford had the best pricing so I have them a call Emma was awesome on the phone and made it a quick and easy experience. I couldn???t have asked for anything more.
Betsy and Barbara are two professional, caring and very helpful people. I had a very bad experience at Torrington Ford. They helped me figure out what was going on. They even saw that I had no extended warranty which I paid for on my contract. Torrington Ford never added it on. If it wasn't for them, I would of been without any warranty. Thank you so very much!!!
Steven Weir is great to work with at Lombard Ford. This is our 3rd car lease with Steven. He is honest and straightforward. No gemicks or back & forth games. We tell him what we are looking for and he advises us with solid honest feedback. It???s great working with Steven. The service department is also fantastic. No games. Honest and professional service team with great customer service skills. We will definitely be back here again for more cars!
Since we were looking to purchase two ESPs for our two new Fords, we had no less than a million questions and emails for Emma Allen........Emma was very patient and answered every question and email with professionalism and expert knowledge. Without a doubt she did EARN our business and we did buy two top tier genuine Ford ESPs from her. She explained everything exactly as it was shown at lombardfordwarrantys.com and even more when it came to add-on options that we could buy now or buy later, PLUS an extra discount. This was truly a no pressure, stress free, pleasant experience with the best pricing we could find anywhere. Did we get a good price on our vehicles from the dealer we bought our new Fords from? Yes. Did our dealer offer us good prices on genuine Ford ESPs? NO! We will buy again from Emma when the time comes.
Awesome. Very friendly. I will refer my friends to Columbia
by Lucyroxy22 from DealerRater.com
December 1, 2018
Very friendly and helpful staff. I told Andy what i was looking for and he found the perfect car for me. They took the necessary steps to quarentee it Ford certified. The day we picked up our car, everything and everyone was ready for us. After signing papers with Andy, we went to Jake and finished ip the paperwork in a timely manor. PS, dont fall for Jakes spilt coffee on his desk. Andy made sure that i was comfortable and familiar with the car before he sent me on my way. I went to Columbia ford because my sister and nephew just bought vehicles there and reccomended them to me. They were right, Columbia Ford is the place to go when you are looking for a new or used vehicle 👍👍👍👍👍
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