Thank you HCH & Michael Basham! :-)
November 6, 2018
WONDERFUL EXPERIENCE! It took only 4 days from the time I began looking on HCH website until I drove my be-autiful Honda Civic home tonight! I could not be happier with my experience. Shawn was my first contact via the web-site...I went on Monday * started talking to Mike Basham. who greeted me & asked if I needed him to call for someone whom I'd been talking to... I told him I had used the auto email on the web-site & Shawn had welcomed me to contact them.
Michael came back out after checking with Shawn & said Shawn was the Certified (& I'm not sure if he said assistant manager or manager but they agreed it was fine for Michael to help me.
Bless his heart Michael was not pushy AT ALL, so what I fear when I shop. :-(
I told him which car I had in mind & with in 15 minutes we were going for a test drive. I never felt pressured at all.
I traded in my1999 Honda Accord EX... YEP I SAID 1999...that car had been so good to me...got a fair trade in for my very low miles...& tonight I have my wonderful Civic in the garage.
Thanks Hardin Co. Honda, Michael & John for making my purchase so wonderful!