We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
What an amazing place to buy a car. I purchase a car in 2015 with nothing but the best service. I did my service repairs at Sound service with Randy who was great. Now I decide for a change after almost 4 years and up graded my Escape. They were even more amazing. Thank You Kwok and Joe you guys are the best.
Josh guided me through the process of buying a CX5. His knowledge of the car and the range of options was excellent and his patience was endless. He was really busy on a Saturday with a lot of customers but he gave me all the time I needed and provided all the information I asked for and a whole lot more. His professionalism was a real contrast with some sales people at rival dealerships.
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
Great car buying experience with Dane. My daughter and I drove out of our way and it was well worth it. Dane and the whole team, Deborah in financing, and the service crew all made the process quick and easy. They worked out a great deal for us. Contact Dane he will take care of you.
I have bought a few cars in my life and I always end up spending the day at the dealer. Yesterday was the best car buying experience I have ever had. We had an appointment with Michael Cady at 11:45. We ended up getting there almost an hour early and he was ready to help. The car was in great condition except for a couple deep scratches and dents on the back bumper. Michael and his boss explained to me that they would fix it at no cost. The price on the vehicle was amazing to start and the price they offered for my car was great also. My husband and I were out of the dealership in 3 hours. Michael Cady made this car buying experience one of a kind. I would highly recommend Jet Chevrolet to anyone wanting a new or used car.
I came in thinking I knew what I wanted... I didn't. That's okay though because Cody Taylor was a delight & HE knew! After expressing what I wanted in a car, he pulled up a beautiful car that exceeded my expectations, made it work for me, and I drove away in it later that day. No matter how much of a pain I was, he was pleasant, knowledgeable, & even offered to help me transfer my items! GREAT experience. If you need a car, talk to Cody, he's your guy! I LOVE my car!!
I went straight to Cameron and told him what I wanted, and he made it happen in a very timely manner! I have never had such a good experience car shopping. I was in and out of there in a couple short hours. I will highly recommend Cameron and this dealership to my friends. Thank you!
In 2006 I purchased a new F-150 Lariat 4x4 CrewCab. I???ve put over 120k on it in the last 12 years and have absolutely loved it. A few weeks ago after admiring my friends Raptor I started to get the new truck itch. I started doing my research to find the truck I wanted. I found three dealers in the South Puget Sound with the truck I wanted. I have always loathed the car buying experience- especially the negotiation part. I called Titus-Will first and spoke with Cameron. I told him what I was looking for and what I wanted to pay. Unlike some of the other dealers I contacted he was willing to listen and work with me. In fact a Ford dealership in Olympia was completely unwilling to work with me. I decided to make an appointment to meet with Cameron. He was great to work with throughout the process. The sales manager and I hit a bit of a crossroads on the price. Since we were also in need of a car for our almost 16 year old daughter we decided to see if we could use the stalemate to our advantage in getting a good deal on a used car. He was able to locate exactly what we were looking for. We are very grateful for for the way Cameron took care of us today. We also had a great experience with Shelly the finance manager. We walked away today with a brand new fully loaded 2018 F-150 RAPTOR and a 2014 Subaru Forester. Thank you for making this process a great experience.
Buying a car from here was the best experience I’ve ever had! I have been taken advantage of in the past, but from the moment I spoke to my salesman Kelvin it was different. This was the first time I felt like I wasn’t being taken advantage of and the whole process was fast, but without me feeling rushed or pressured! This place makes you feel like family and I respect and value that! Thank you so much Kelvin and Christina for being great people
Always friendly staff and sales team! I bought 3 cars from this dealership and recommend them to all my family and friends. Will always go here for a new car!
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