everybody was helpful friendly courteous and kind very inte
by RONHAMMER1969 from DealerRater.com
December 3, 2018
I would recommend this dealership to everyone because I had a eventless and responsive reaction towards everybody that assisted me special thanks to Scott for being just an outstanding individual overall I enjoyed my whole experience with Landers Chrysler Jeep Dodge Ram and I love my new truck😀😀😀
I was looking for a used car of a certain brand, and there was one available at Fowler. I contacted the dealer and Denise got back to me almost immediately. She readily answered any questions that I had and offered to provide me with any information I would have liked. I was going to make this purchase from out of town and was looking for a local mechanic who knew this brand. I had trouble finding one but Denise was able to get me names of several who work on European cars. Unfortunately, the car sold quickly (which I absolutely expected it to because it was priced well). Denise got back to me to tell me that the car sold, when she really had no obligation to do so. This is what is called great customer service and something that is sorely missing at a lot of place. Given the opportunity, I would gladly do business with them.
We purchased a car and drove it home in an hour! The sales representative was very friendly and eager to assist. He explained the package and all functions thoroughly. After my wife and I went in the building to his work area, we told him the car we wanted and made an offer. He went to see his manager and came back shortly. He told us the offer was accepted and that the car was ours. We wrote a check and waited for the car to be cleaned and delivered. From the time we looked at the car in the lot and drove it home, it all took about one hour! It certainly was a very pleasant purchase experience!
I've been looking for a new camaro been looking everywhere checking everyone's cars out looking for the 1 that speaks to me... im a tad picky lol. Josef Holley at Landers chevrolet has been completely understanding & very helpful im sure eventually i will find the right car & it will be bought from Landers w his help thanks for keeping in touch!
I wrote a review on the General Manager, Sales and Finance folks earlier this week, but failed to note the assistance I got from Scott in Sales as well. He assisted under the previous GM when I was in Fowler in mid-July and before I was able to make a deal in August. I appreciate his help as well! I know he's a great link for the new General Manager in this transition period.
Most importantly, I failed to acknowledge the fantastic receptionist - WALDI! I consider her the FACE of Fowler VW and she's a great Public Relations gal!
Thanks again to ALL of you!!!
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