Dealership: my husband and I have been to several dealerships in the last few years. This was by far the best experience we have had. They don???t pressure you to buy anything and their inventory has just about anything and everything. Even better is that the price of their vehicles actually are in line with what jelly blue book values them meaning you aren???t being upcharged like most dealerships. Plus snacks and drinks were offered every time we came in. Our salesman was Justin and was hands down the best salesman we ever dealt with. There was never pressure on us to purchase and we could look at and drive anything we were interested in. Any information we needed was supplied and everything was just an overall please thank experience. So much so that we already know that if we are in the market for another car in the future we will reach out again to buy from Justin.
I'd been trying to find a particular F150 for a couple of months. It was simply not available locally and I was forced to look out of state. I had subsequently located a couple which sold before I could complete a deal and was getting frustrated. Then I came across a truck that matched my requirements listed on the Ford website, listed as "Dealer Ordered". I contacted Two Rivers and worked with Tom Philips to negotiate a deal with minimal hassle and locked in the purchase. The price received was very competitive with other dealers and the overall process was completed efficiently. I would definitely work with Tom and Two Rivers again.
Steven Hess did a great job on helping with my 2017 F-150 lariat (spare key fob and lazer key made) as well as a recall. Also with our 2017 Ford Explorer getting warranty work done on a mirror. Very easy and quick service. This was great not having added stress as we are planning our wedding thats one month away now. Thanks
I have bought numerous trucks and cars from Two Rivers and have always had a great buying and service experience. Gary Taylor is my go to salesman and he is always a pleasure to deal with. Service Manager Chris Taylor is one of the best and always makes sure that any problems I have are taken care of in a professional manner. Will not buy a vehicle from any other dealership in the area.
The service department goes above and beyond. Not only is Steve Hess knowledgeable about our vehicles and wants to make sure we are satisfied, but he puts it into action when we asked for a ride to a restaurant nearby while our vehicle was being serviced. That is satisfaction. And I trust our truck is well maintained by the technicians. Even the cashier is friendly and helpful. Great job! Great dealership!
Appreciation of an outstanding Dealership. Tom's our man.
by bales, neil 51 from DealerRater.com
October 1, 2018
This is the second Flex we bought from Tom. After 7 years we made the trip back to 2 Rivers instead of buying locally because we remembered the experience we had dealing with him in 2011. He is very honest and shows us every advantage, rebate and best deal possible for our purchase and/or lease options. He takes the time to show us all the options the car offers and thoroughly goes through all the interior accessories with us so we drive away knowing we know the car inside and out. He listens to our thoughts and helps match the car to our satisfaction. The Ford Flex is a wonderful vehicle for traveling, shopping, the dogs and you can enter and exit very easily and the ride is unbelievable on long trips. Great mileage performance if you drive within the speed limits. We absolutely love it. Thanks Tom!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
What a great place to get a car. They really have great people working there. They are so friendly and helpful and the place was so clean. They really take pride in their work. Plus Tommy Boston stay late to help make sure we were comfortable with the new car. He will always have our business.
Evan was awesome! We drove 3 hours after finding the car online. The Sonic Price made it simple - I knew it was a great deal and I didn't have to waste my time haggling to get the price where it should be. Because of the drive, we got in a little late but Evan, Kurt & Anita stayed to help us get everything taken care of. Everyone was friendly and welcoming and Evan was a pleasure to deal with. I could not be happier with my car buying experience!
The staff was so wonderful! Knowledgeable, friendly, patient, really wanted to make sure you were getting the best car for you and your family. I was treated with respect and staff was very courteous ! I want to let everyone know that I would not hesitate to come back to this dealership in Cool Springs.
From Red picking me up from the airport, to Jessie selling me the Best F150 around! Excellent service from Jessie on follow up everyday till the truck arrived
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