Everything was explained before repairs were made. I was able to call with questions and Malik's response time and knowledge was excellent. Getting a loaner was an easy process. I will definitely be going back in the future!!
I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great dealership, great sales guys, great finance guy. Very helpful even though we went through our own bank. We will be buying from them again.
I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
This is my 2nd new truck (F-150) purchased from Gary Crossley Ford and from Tim Parnacott. Both experiences could not have been any easier. Sent Tim some basic specs I had for the truck and a price range I was willing to pay. Not only was I very pleased with the price (which to us consumers is incredibly important), but the vehicle he pulled up to let me take for a test drive was literally the exact vehicle I "built" on Ford's website. Not to mention, it was late in the year and other dealerships I contacted didn't have my desired color, or some feature(s) was/were missing from the ideal vehicle I had pictured.
Purchase day was very simple. I was in and out (including final test drive, trade-in, paperwork, signatures, etc.) in just a little over an hour.
Could not be more pleased with the dealer or with Tim, the sales rep. Thanks to you both! Not only will I be back at some point for another purchase, but any family/friends who are in the market will get a strong push from me to go see Tim and Gary Crossley.
by The Crawford's of Liberty from Kansas City, MO.
December 1, 2018
Our new 2019 Explorer is the 5th vehicle in 9 years our family has purchased from Gary Crossley Ford through Lisa Garcia. Lisa is a very diligent, honest and pleasant sales representative to work with throughout the process. Lisa and the entire Crossley Team makes the purchase, ownership and maintenance of our vehicles a trustworthy experience.
Josh Hooser was the man for the job! We emailed same day to test drive a Jeep and were seen not 3 hours later! Josh let us drive all over to really get a good feel for the engine and supplied more stats that we didn’t even think about. He explained all the paper work and even let us have a spare tire that was missing! Overall, felt very comfortable and informed when getting a used Jeep.
Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
We went into Zeck not knowing what to expect Fran helped us every step of the way and even offered his personal opinion of the truck that I ended up buying! He wasn???t too pushy and helped us every way he could! I will definitely be back and asking for Fran in the future!
Forget what you've heard about buying vehicles from dealerships. Zeck Ford has simplified the experience and made it easy. There was no negotiating or being taken advantage of. No pushy salesmen or tricks being played. Zeck Ford offers the best price upfront, and offers the best customer service around. Nino and the entire staff was very straightforward and kind throughout the entire process.
Genuine and honest experience with Tim Dixon and Peter Sargent. Very patient and understanding to the stresses involved with a new car purchase. All questions and concerns were address and every effort was taken to provide the best deal available. Highly recommend. 10 years of past experience with the service department has been very good with a previous vehicle as well.
I bought a new Mustang from Matt Ford and knew I would take my F-150 to them to have the tailgate lock serviced. They did good work, had the truck back quickly, and did not charge much for the service. I am a loyal Matt Ford customer. They have always treated me very well.
My husband and I both have bought our cars from Rob Sight. They are honest, fair and put zero pressure on you to make a decision. Keith was very easy to work with and went out of his way to accommodate us! We will be loyal, longtime customers of Rob Sight Ford!
From the time we arrived our experience was fantastic. We had been looking around for a new Edge and Rob Sight Ford had one we liked. In less than 2 hours we were driving home in our new vehicle. Great experience at this dealership!
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