It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
I wish we had went here first - would have gotten about 3 hours of our life back. No BS, No hassle, no back and forth with the mysterious negotiator in the back room - this place was great! Ask for Johnny V - straight shooter, you will not be disappointed.
Drove almost 2hrs to see a truck. Truck was ok but dealership was unwilling to negotiate price ANY! Told us it was already priced low though the first salesperson we spoke to upon arrival had told us they had "wiggle room because it was priced at the top". We weren't asking much just meeting us half way for add ons we'd have to do. Funny enough the next day we got emailed and they were ready to deal. No thanks!
have been in contact--and they have responded back
by Fred the Father from Franklin, TN
June 5, 2018
I have been in contact but have not actually visited the dealership. The sales rep(S) has been in contact with me and they do have one, possibly two, cars that fit the criteria of what we're looking for.
My wife got me to come in and take a look at the Ford Ecosport titanium. After she introduced me the Bobo we decided to buy the vehicle. Charles Bobo took good care of us and gave us the best deal and was honest about our trade in.
Best used car buying experience in 20 years. Teri provided, on demand service and quickness that I appreciated... They have a lifetime buyer.. My experience was easy with no hassle... Thank you....Danny C.
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