Very professional staff, answer all my questions and was not aggressive towards pushing to sell me a vehicle.I got what I was looking for and at a great price. I would recommend this place without hesitation. Thanks Duane McGuire
Thanks JT Auto Mart and TAZ auto for assisting us in finding the right car for the great price! The process went quickly once we found the right car. We will continue doing business with you. Thanks again C. Surma and S. Mack
Great customer service before and after the sale. I purchased a 2005 Acura RL from Perry and it was the best car buying experience I have ever had. They got me approved and had all of the financing worked out before I got there. The car was exactly as described and all of the paperwork was already done, no waiting.
Ethan did a great job through my whole process with Hyundai. Friendly smile, courteous, and polite from the start. Always Yes Sir or No Sir when asked yes/no questions. Very detailed knowledge of the car I purchased as he was able to answer all of my questions. He was also on top of the service I needed for the extra care warranty package I purchased to get it to the car into the "detail" shop. He even went above and beyond and brought my car to me at work when finished. Excellent service. This was the first time I purchased from Hyundai of Cary, and I would consider it again in the future and would recommend to my family and friends as well.
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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