We had an excellent car buying experience with Jeff Frigard at Livermore Ford. We were looking for an Explorer and Jeff thoughtfully walked us through the various models and features. Jeff also took the time to explain and demonstrate the vehicle's many features. Once we knew what we wanted, Jeff went out of his way to find a vehicle with the color and all of the options we were looking for. Jeff made sure we got the Explorer that we wanted and that all of our questions had been answered - and he knows the answers!! It was such a pleasure working with such an experienced and knowledgeable Sales Manager. Livermore Ford is also a great place to buy a car. The Finance Manager who worked with us, Troy Ryan, had us out of there in record time! Would definitely recommend checking them oit
Great customer service at this dealership. Our salesman, Joe Fogarty was very knowledgeable about the Ford F150. He helped us find the truck we were looking for and answered all our questions. With Joe and the GM working that day, we were able to get a very good fair deal on a 2018 F150. Everything was easy with minimal back and forth. Joe, the GM and the finance person were all great. Highly recommend this dealership and we will be going back next time we look for a Ford.
This dealership and our dealer Matt Gordon went above and beyond helping me with purchasing a new truck. They were extremely informative throughout every step of the process and were always available via phone or text message if I had any questions. I was definitely sold the exact truck I was looking for, but it was the customer service that solidified the deal.
I inquired about a car they had listed through cars.com from their lot. I received a call back quickly from the sales rep who was friendly and personable. I'm not sure if I'll end up buying from them, but I am several states away and they seemed well prepared for out of state transactions.
I never thought I would get an audi because I used to heard a lot of concerns about euro auto qualities. I almost got a TLX, just because I was not sure about the leasing deal yet, I was about to come back to Acura next day with some study. However, somehow we stopped at Audi to give a first ever try on Audi A4, yes, that was the fun time started. Anyway, we ended up at Audi Fremont for the color/configuration we were looking for. We were so lucky that Dante got us first. He shared many knowledge and experiences with us to help us to make decision. Unlike other sale folks, Dante did never show any hint to rush the deal to his customer. Even better, he gave us a good deal already when we were ready for the quote to begin with. It seems Dante just enjoy his work more than selling stuff. At the time I drop my A4 off, we become friends. I strongly recommend Audi Fremont if you are looking for an audi product, and you shall go to Mr. Dante Kanki whom you can trust for sure.
Their service department is awesome. Which is a good thing since Ford cars are not the best quality. Things keeping breaking or wearing out on our 2013 Ford Explorer that I would not expect, or I have not seen in other cars. If you buy a ford make sure to buy the extended warranty or else it will cost you more in the long run.
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
Terry was respectful and listened carefully to my explanation of transmission problems. Hopkins and Acura were efficient in fixing the problem. At this point, my car runs fine. In addition, Acura extended part of the warranty on this car, which was not required, but is very much appreciated, and will assure that we will continue our longstanding purchases of Acura vehicles.
Service provided politely, on time and cheaper than the estimate.
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