As soon as I walked into the lot I received such a wonderful greeting. I got my questions answered & was helped just the way I wanted. They made everything so fast & easy & I drove away in a new car. My first car (:
Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
Test drove a car they had just reduced the price on to below book value, and jumped on it because others were looking at it too; Ed was not pushy at all. The paperwork/processing took a long time, but I left a couple hours later, and Ed was nice enough to deliver the car to me the next day all the way across town. I will definitely consider M & F again next time I need to purchase a vehicle.
Took my vehicle in. They fully serviced my vehicle in about an hour. Jeff called and when I went in a few minutes later, all I had to do was sign my name. Very courteod, efficient and qui k. As an older, single woman I don't often get that type of treatment.
Everyone at Car Pros was great to deal with. My sales person Bob was knowledgeable and answered all of my questions. The sales manager Billy worked all the numbers and payments with me and made me feel comfortable the whole time explaining things step by step and Lisa is the finance manager who did my paper work was so sweet and easy to talk to and didn't try to up sell anything at all. Overall I am very pleased and will recommend Car Pros.
Ashley Ortiz was great to work with. She was patient and made it so stress free. I bought a brand new 2018 Nissan Rogue from her. I love this car. When I had trouble with the ???kick??? motion to open hatch, she sent me a little ???how to??? video (just for me)! Now I call that customer service.
I have bought 2 cars from the Car-max in Albuquerque, NM. I have had a great experience both purchases and would highly recommend anyone shopping there. I appreciate the extra effort the manager made when my license would not scan because my dog got a hold of it. Thank you Car-manx
The facility is very nice and the atmosphere is definitely low pressure. The prices are on the high side for new cars, which they justify by saying the cars are thoroughly inspected prior to being sold. The prices are set - no haggling. My only problem with them is they seriously lowballed us on our trade in - I was expecting an offer that would let them make a profit on our trade in, but they were at least four thousand under a conservative Blue Book trade in value. I may go back if I sell my car on my own, but I won't be bringing in a trade.
I arrived at 3:30pm, without calling, and asked for an oil change. I didn’t know you had to make an appointment but Trent Durham still took my car and did the oil change. They were so kind, especially Trent, to me and it was a great experience.
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