I had never gotten a car on my own from a dealership. I was excited, but also apprehensive. Tommy Hayes, Jimmy Williamson, and Benaiah ???Bee??? Villarreal from Hayes Motor Company in Lubbock, Texas completely changed that. They explained everything I asked and more. They were courteous, gracious, and very kind. The assistance they gave me was so much more than I expected. I am so grateful for all their help in my vehicle purchase. I was definitely at the right dealership. They have extraordinary character and ethics. I am definitely telling all I meet of these wonderful men and this dealership. Thank you so much for all your help.
Stylish and well appointed sedan
by SuneelN from Grain Valley
December 27, 2018
I love how thoroughly it is designed with lot of attention to detail. My kids love it! I like the plug in feature. The EV battery takes away most of the trunk space which is a significant disadvantage. Shark fin antenna would have complimented the car better.
Buying a car is buying a car. But my overall experience was good. My salesman was excellent. And the dealership was clean and nice. Couldn’t believe the the fair price and no bull. They did as they said. Would recommend them. Thanks
by Mikey600 from Chicago,Illinois
December 22, 2018
The car worth the value for what the design fashion for inside out.A car I don’t mind driving for travel & most of the time work in.
This was the best car buying experience that i have ever had, my salesman David fully explained every detail of my new car. The Finance people handled the transaction in a speedy and proffesional manner. the Managers were very Proffesional and attentive to me It was a pleasure doing business with Mears.
Don't buy this car
by Bert from Bradenton,Fl
December 29, 2018
This car may full you with it's smooth ride, but trust me these cars require constant maintenance. The car blew the motor at 110,000 miles so I had a shop put a new motor in. Within the last 2 months I have gone through 4 ac compressors, 2 ac Expansion valves, 2 ac condensers (which requires the entire front of the car to be removed), 2 evaporator cores (witch requires the entire dash to be removed) and I still don't have ac in the car. After driving the car I noticed a vibration so I changed the motor mount. Then the car ran for anther 10,000 miles with no issue until I started to notice vibration again. This vibration was coming from the CV Axel's witch was understandable for a car with 125,000 miles. When I was in the process of having the CV axle changed I got a call from the shop saying they couldn't get the axel out of the steering knuckle and that they had broken a 20 ton press trying. So I had to pay $400 a piece for 2 new steering knuckles, and still payed the shop for labor and repairs to their press where they made sure to inform me what FORD stood for Fix Or Repair Daily. In my experience these cars are a complete nightmare and wouldn't recommend them to anyone.
We could not have been more pleased with the service we received from Gene Messer. We went in looking to purchase a used vehicle and came out driving a brand new one!! The sales men and business managers were great and very helpful. This was our first time buying from Gene Messer and will continue to make this our dealership!! Thanks guys
by Riley from Shelby Twsp, Mi
January 9, 2019
do not like having to gear shift that circle thing drives me crazy.
do not like the touch screen to much time with eyes off road
Gene M. Made purchasing my F-150 very easy and would certainly putchase my next vehicle from them, the salesman was Johnny on the spot with the entire process
by Mac13 from Hickory NC
December 9, 2018
Transmission issues started at 45,000 miles. Told dealership for 2 years that something was wrong with the transmission. Kept saying there’s nothing wrong. Finally left me stranded on the interstate. Towed to Ford dealership-$1200 transmission fix. Traded for newer model. Received transmission recall notice 2 weeks later for the ’14 Fusion. What did I know’ I just drove it 150 miles/day.
Great place to buy a new car! All of our expectations were met. Ask for Thomas Gonzales he did an outstanding job! Thanks Gene Messer and Thomas Gonzales for making our day.
by Abogard from JACKSONVILLE
January 9, 2019
I love my car. Comfortable and reliable not to mention a good looking car. Smooth on the road but will get up and go. Perfect for a family car.
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