September 3, 2018
The difference between a small car dealership like Hill's Auto Sales versus one of the big dealers just down the road is that when you step onto the lot of one of those big dealerships, there will almost immediately be some shark sniffing you out, trying to gauge how much commission they might be able to get out of you. They are therefore incentivized to sell you the most expensive car that they can, and of course, to sell as many cars as possible. Most if not all of those dealerships even give their salespeople quotas to reach each month, which makes it more about quantity than quality of service.
Hill's Auto, on the other hand, is owned and operated by Jeremy Hill, and his business model is to seek out the best cars that he can find and then do whatever repairs need to be done in order to make them dependable. Then he sells these cars to his customers at the best price that he can. No commissions. No middlemen. That's his name on the sign, and it's his reputation if he started selling people lemons. That's the difference between a salesperson and a small-business owner.
Alhough, like most people, I've been conditioned over the years to never set foot on the lot of a used car dealership without being on my guard and skeptical of every claim (especially when it comes to undercoating, which is right up there with blinker fluid), Jeremy Hill has integrity. That's a rare quality in a used car dealer, but it's one that I think will help his business flourish.
He sold me a good car at a good price. When the check engine light came on shortly after buying it, he had his mechanic fix it (with a better-than-stock part), simply because this did not fit with his business model of selling dependable used cars at prices that people can actually afford. There was a problem that his mechanics had overlooked, and so he made it right.
I waited a couple of weeks before writing this review, but I can now safely recommend Hill's Auto Sales to anyone who might be considering the purchase of a quality used car in the Bowling Green/Toledo area.