My buying experience was both fast, pleasant and efficient. Everyone was very friendly and the facility was excellent. I received an excellent deal on my purchase and I would not hesitate to deal with D-Patrick Ford in the future. I traveled 200 miles in a one way rental to the facility. My D-Patrick sales rep even called the rental agency for its pickup at the dealership.
This dealership was a breeze to deal with, I would highly recommend them to anybody weather buying new or used. I felt with Lee Wayne and honestly couldnt have had a better buying experience. His manager was also a breeze to deal with I told them my needs and they met or exceeded them.
Service was great , except when I got to GreenRiver Rd and Spring Valley my low tire light went off and Lucus Oil was close, so they aired my tires up as my back two tires were low after having my tires rotated and told the air in my tires had been checked.
Started to buy a camry and thought about it over night. Too late it was sold the next morning. Salesman got a Lexus trade in that he let me know of immediately - test drove it and am so happy we it and the buying process. This is my second car from them.
For me to travel 3 1/2 hours to purchase a car, obviously the deal had to be right. One email, followed by a 7 and then a 5 minute phone call, we had a deal. Cut to the chase, no waste of my time. This is the way all dealerships should operate. Extremely courteous and respectful of my time. Since the purchase, I have been called by 3 different individuals to make sure I was happy and satisfied with their dealership and staff.
Highly recommended, smooth out of state experience
by Glen P. from Los Angeles, CA
November 4, 2018
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
New car shopping at Romain was a positive experience for us. They were friendly & informative. Our salesman was Tyler Emmett. He was great from beginning to end-polite and honest. He found us the perfect car & we love it!
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