We had purchased a new Lincoln MKX previously from Phil Fitts and returned to purchase a used MKC. Our salesman, Albee Mangino, from whom we had purchased the MKX, was again very helpful, friendly, and fair. We believe we received a fair deal and are very pleased with the MKC. We also returned due to the excellent service department.
Nice Sporty Car
by NurseEB from Ocala, FL
January 16, 2019
This car is awesome, nice ride on the highway, lots of room, lots of features, great on gas, and the leather interior is beautiful, would definitely buy again!!!!!
We have purchased our last 4 cars from Phil Fitts and use their service department for all of our needs. One time we went elsewhere (because it was closer to our residence) and it didn't turn out well. We will gladly drive the additional miles to receive fast, friendly and competent service. And, Kenny in the service department couldn't be nicer or more accommodating!
by Abogard from JACKSONVILLE
January 9, 2019
I love my car. Comfortable and reliable not to mention a good looking car. Smooth on the road but will get up and go. Perfect for a family car.
John Metz and Jason Allison made buying our 2018 Dodge Journey a great experience. If you need a new car, buy from Columbiana Dodge Chrysler Jeep.
Overall it's a decent car!
by James Hamm from Saint Petersburg, Fl
January 26, 2019
I think this vehicle overall stands up to it's name. I do think some cars have more issues than others which in my luck this car had allot more. But I can say I am a very detail person and if something is not right or not working right even if it is a very small thing I still take it in.
Poor follow up. No return calls. Promised repairs.
by Cindy/Randy from Weirton WV
June 6, 2018
Buying process was quick. Easy. Personnel seemed friendly. However, Used car we bought was unfamiliar to sales reps.
We were promised a call back on Mon for a repair due in writing. No call. We called Mon and Tues (2x) left messages as well. No calls.
This certainly is not good customer service and referrals will be hard to give based on our experience thus far. Quick to take our money.
I really like this car!!
by Bigguy from Columbus
January 29, 2019
I got this fusion about a month or so ago. It's surprisingly comfortable and fun to drive. I honestly can't say anything about my car from the price to the style. I'm a happy camper and Ford has let the industry know they mean business with this one here.
Buying process was calm. My husband usually gets pretty worked up but our salesman Jason was very nice to deal with. Very polite and informative. Would buy from Jason again. As for the showroom,needs updated. But you don't buy the showroom so it was ok.
Everything it Does, It Does Well
by BenjaminL8772 from Hanover MA
January 15, 2019
This car met all of the criteria I wanted it to meet. It is exceptionally quiet, smooth, and reliable. I have enjoyed all of my time with this car and look forward for time to come.
Had the AutoButler done but they forgot to clean the inside of my vehicle except for the floor mats. Would have liked a quick wipe down. May have been a new employee or just simply forgot. Outside is beautiful!!
nice but Ford has bad issues with this car
by Tim from South Alabama
December 19, 2018
Good car overall, great gas mileage, nice ride, but mechanical issues. A friend has the 6 cylinder and the car has been in the shop over a year with them trying to get this car figured out. My daughter bought the 2012 Ford Fusion, while driving the power steering went out, she was able to get it back home having to muscle the steering. Ford didn't not send us a recall on this and the part alone is over $1600 and labor will put this well over $2500. Ford made this recall short lived and did not notify all the owners, so now we have a car we are paying on and is undrivable. From what I have read, the power steering on this car can go out anywhere from 38000 miles and up. If I would have know this from the beginning, the piece of junk would not be in my driveway.
Both Bruce and Josh blew us away!! Great overall people seriously!! This is our second car buying here and NOT our last.
Super staff that actually cares.
We are too happy!!! Thank you
by JustinYurecko from Waite park, MN
January 28, 2019
Everything about this car fit all of my needs and wants! Great price, the mileage was great, driving it feels like floating on clouds. I could go on and on but that would take forever to type. I absolutely love this car!
Excellent well built and very nice design. Great color-black champagne. Great looking when waxed. Extremely dependable. Great car for commuting or just enjoying the road. Would buy again in a heartbeat.
Ryan fella is a very good salesman he sold me that car in 5
by Shawn from DealerRater.com
October 8, 2018
I really appreciate the service that Ryan feola gave me a very good salesman he sold me that car in 5 minutes. He's a real go-getter I honestly can't say enough good about him very good gentleman.
Most Dependable and Comfortable Car I've owned.
by Donna from Fort Mill
January 22, 2019
Absolutely love this car. Especially all the bells and whistles on it, such as heated / Cooling seats, heated steering wheel which by the way comes in handy in the cold weather in Fort Mill / Charlotte NC where I work. As well as window defroster for the windows and too many more to name.
I liked working with Nisha, not pushy, very nice, knowledgeable, and helpful. Only issue I really had (I don’t fault mishaps for) was the attention to detail that was given to detailing the car. Heavy dust and grim in easy to see places and crumbs/cereal under the seats. I will have to take it for detailing. Also the car needed new wiperblades right away as they where split.
Love this Car
by Shae88 from New Bern
January 11, 2019
I read many reviews on the Fusion and it has meet every expectation I had. It is a perfect car for commuting. And great on gas, which is very important to me!
The V6 is definitely more powerful but for me the 4 cyl is adequate. I can get around 30 mpg with the V6 The 4 cyl can get 33. Not sure what it is but the 4cyl seems to ride smoother. The maintenance on the 4 cyl is cheaper also. Spark plugs are in the front,none in the rear. I have the SEL and the Sony speaker system has me spoiled. It rocks. My gas mileage went up with the Goodyear Assurance Comfort Tread tires. Surprised me.
We loved Andy Ebel who helped us select a new Kia. He was very knowledgeable on what brand is reliable. And we loved the warrenty he presented to us. Great place to shop for a new vechile.
Sexiest car I've owned!
by Himbee Flyinglots from Orlando
January 23, 2019
This car was my first new car purchase and although hesitant to buy a new car I was certainly glad I did! Dependable, stylish, fun, and of course sexy all describe The BAM (Baby Aston Martin as I call her because of the front grill and sleek lines). I have never been happier with a car purchase!
Andrew Ebel was exceptional to work with.i will definitely recommend CarSense to all family and friends! My daughter loves her Toyota and we are happy with our purchase!
Great driving car - incredible value
by Bartman from Los Angeles
January 23, 2019
Great value - equal to my previous BMWs, much more reliable. Handles beautifully, great looking, with every luxury. The Titanium offers ECCOBoost, with sport mode and paddle shifters, larger tires, remote start and much more than any car at this price should.
My friend had a great experience with klaben jr, so I decided to give them a shot. He was very helpful and assisted where needed.
Best Car reliable car I owned
by Best GM from Casa Grande
January 18, 2019
Car seats are so easy and convenient to move any way you need. Gas is good. Side mirrors hits every blind spot so it's great. Lighting inside is great but what I love is back up camera it's big omg I love it no squinting eyes.
Once again, a fantastic experience!! Outstanding customer service!
by p-pal from Omaha, Ne
January 27, 2019
For the price, this was not a bad car. However, with only 60k miles, new struts were needed. My mechanic mentioned that he has seen multiple fusion owners with similar problems and also mentioned cheaply used parts by Ford. Otherwise, this car has always been very dependable for me.
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