Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
I like Acura of Columbus,
even, I guess, after every single employee I knew there
from the Sales and Service teams to the various managers and officers
has been either
moved, transferred, fired or replaced.
(So I'm kinda forced to 'start over' with all new names/faces/teams...
whether I want to or not.)
PS- I am officially going to quit liking Acura of Columbus
if people keep calling my house at night to ask me
how much I like Acura of Columbus.
It's stupid, and is absolutely counterproductive.
I went in for an oil change and Tyler couldn't have made my experience any better! From the moment of opening my door to giving my keys backs, he was polite, energetic, and extremely knowledgeable. Thank you Tyler for making my morning a great start!
Paul and Jason were very helpful with my purchase. They were very knowledgeable with the vehicles and their capabilities which made it easier for me to make my selection. They went above and beyond to have my vehicle ready at a great price. I would definitely recommend anyone interested in purchasing a vehicle to come see them.
Very nice friendly atmosphere, Assad the general manager stayed within my requirements, put no pressure on me and was very helpful.
First place I have been given a copy of Autocheck.
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