After going to several dealerships I stopped in at Rowe Hyundai and was greeted by Jason Burns. He printed me out some info on the car I wanted, never putting pressure on me to buy right then. He said when I was ready to buy stop back in and he would help me find what I wanted. So forward 3 months later. I went back to see Jason. He got us into my dream car within hours. He was a pleasure to work with. Friendly, kind, took his time to go over everything with much patience. We have purchased many new cars over the years and I would say that this was the best experience buying a new car. He worked with us to get a great price.
I worked with Jason and Thad to get a newer car with everything I wanted on it and at a price I could afford. We ran into some challenges with the vehicle that I wanted and they bent over backwards to remediate any concerns I had. I would go to Jason again in a heartbeat.
Thank you Rowe. Thanks for friendly, helpful and professional atmosphere. Mr.J.Burns provide all what I expected from a salesman. Management team, .....quite serious but on the end very friendly and helpful. In the same location, before; I had all different experience, good and disrespectful. Some salesman still need assistance and training. This is my second car in the last 4 years what I am purchased. I am very happy with the product and service from Rowe Hyundai.
Jason is the absolute best! I had two hours and he made it happen with courtesy respect and professionalism! He is it! Thank u for putting me in my dream truck without a minute of regret or disappointment! He knows how to treat a customer! Thank u Will for all the advisement! #Rowe#Jasonisthebest!
This is my second time buying a car from Rowe. My first experience was great but this time it was amazing. Zane Sanborn was kind, funny and knowledgeable while still being very professional. He answered all my questions and gave me the information I needed to make an informed decision about buying the vehicle I drove home. Everyone I encountered at Rowe Hyundai went out of their way to be friendly and courteous. Thank you all so much!
Shopped for a car I would love and my salesman quickly showed me why I'd rather have a Buick by pointing out the many features. Seating was comfortable (driver and passenger), the handling and turning radius was what I was looking for.
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
I cannot say enough great things about Crafts. We were highly impressed with how quick and efficient Kevin and Mark were. We knew what we wanted and we walked away with exactly that in the quickest time we have ever experienced. Way better than the big dealership I dealt with a month ago.
Thank you to Kevin who was so patient and accommodating and Mark who was incredibly efficient and super professional. I highly recommend you go see Kevin Davis for your next car/Truck purchase!
Such a great and painless car buying experience! Thank you Crafts!! We will be back when it’s time for another one
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very good customer service, I have been using Prime Toyota to service my vehicles for 10 years, Rob is the best! Thank you Rob and April for the good customer service
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