My husband and I were greeted soon aftdr arriving on the used car lot by Aaron and his staff and before we knew it we were driving away in our chosen car theze guys were very procfessional and had us on our way in no time
They were very nice people . Very helpful overall very happy
by Joey25 from DealerRater.com
December 4, 2018
No-pressure, didn't feel rushedTrustworthyThey listened to me. Quick and painless ??? the dealership made the process easyQuick and clear communication No gamesFinal price was exactly as negotiated (no last-minute surprises)Professional and polite salespersonAttentive to customer's needsSalesperson went above & beyond
I had my engine light come on while traveling and pulled into Ford Lincoln of Cookeville. Steve Brown greeted us in the parking lot, provided us with a loaner vehicle and arranged for the service department to take care of us. Christina Root, Service Advisor promptly took care of everything in a very professional manner, had us back on the road after a reasonable waiting time, and even washed the truck. Great staff at Ford Lincoln of Cookeville and highly recommend this dealership! Thank you so much Steve Brown and Christina Root!
My salesman was Andrew he ordered me a 2016 f150 xlt I not only got what I wanted but it came with a bigger fuel tank and they never said a word about charging me more ,great place to buy and no crooked pushy salesman ,man I hate that!! I sent my neighbor to them when he bought a 2017 f 250, Great place!!!
I was encouraged to take my time to look around. Ira was available to answer my questions and point out things I hadn't thought about. On my first visit I told him I needed time to think about all I had learned and didn't want to be constantly "pestered". He said he would use email to send me the follow up answers to some of my questions which he did. When I did contact him, he was very responsive without being pushy. I very much appreciated his help. This was an excellent experience!
Me and my wife went to DAS and worked with Kelly. He made the buying experience great. He was supper easy to work with and we ended up with a great deal and great car. We will be back for our next vehicle.
They didn't have the truck I wanted in stock but worked very diligently to find exactly what I was looking for. When they found what I wanted they had it at their store the next day. Went above and beyond to make the experienced as painless as possible and were very competitive on price. Older facility but had everything I needed.
We went to the dealership to trade in our Journey. I told my husband before we got there “I sure hope we don’t get a true salesman. I truly dislike “salesman”!!!!
To much of our delight Ben was our salesman and he was a delight to work with. He listened to what we wanted. He made suggestions. He didn’t dismiss the little lady like most guys do. I woukd buy my next car from him.
My review was my mistake didn't allow enough time for a response! I apologize to Erick and Kyle for posting that report. Overall I a am very pleased with my purchase, this is my second Ford edge, came from 45 miles away to choose this dealership because I would drive there to have my 2014 edge serviced! These men were very polite and knowledgeable with there vehicles. I would recommend anyone looking for a edge titanium to drive one before buying elsewhere. Luxury on 4 wheels! Real pleased ! Chick
My wife was in need of a new car and we visited with Caitlyn at Cumberland KIA. She recommended a 2018 Soul due to the rebates and other incentives and working with management made the numbers work out for us. We bought.
Absolute best used car experience to date (47 yrs worth). Kevin and Pete were wonderful, very honest with every detail of the vehicle and process. I drove up from Atlanta GA 3hrs because of the pictures, documents and conversation with Kevin about the vehicle. I've been looking for weeks and seen may similar vans but by far this one was the best option for me and to make a 3hr drive i had to be completely comfortable with the details about the vehicle and price. No games at all. and they went way above and beyond even traveling 30 miles out of the way when I mistakenly setup to drop off my rental car at the wrong location. Absolutely 100% satisfied with my purchase and dealing with this dealership. A very strong referral for PARK PLACE MOTORS-Crossville TN.. Thanks again...
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