USAA Car Buying Service Worked Exactly as Advertised
by Lexington Taylors from DealerRater.com
December 2, 2018
Matt did a great sales job. We were in the dealership unannounced several times over several months, and Matt was not always there. Billy and Michael stepped in and helped make the sales experience an overall excellent one. The USAA Car Buying service is the way to go, at least from this buyer's perspective. It relieved a lot of the pressure of buying a new car. Matt answered all our questions and was very efficient in processing the final paperwork. Maher was similarly efficient in finalizing the financing and optional services. Overall, nothing could have gone better. NOTE: we bought our first Subaru from your dealership, and were pleased with the car. One of your biggest sales incentives for returning customers, however is Carmen in the Service Department. She is a treasure--knowledgeable, friendly, engaging, thorough, etc. We may have been able to find a better deal in the region, but Carmen brought us back to your store.
I am very happy with my experience at Bob Wade Subaru. Everyone I have dealt with has been personable and attentive. I feel that I got a good deal on my Crosstrek and I am very pleased with the car and the dealer.
I traveled 4 1/2 hours from NC to look at a Suburban for my church. It was the best find within several hundred miles. It ended up being better than expected. The dealer was very easy to talk with and very upfront. I was so happy with my treatment that I drove up 2 days later and bought a car for myself. I took it to a master mechanic. He looked it over and said, "There's nothing wrong with it". And it was an incredible price! I was really surprised by the nice cars on this little lot. The dealer really knows how to buy vehicles, which took the hard work out of my search. My favorite part of the experience was how obvious it was that the salesman had nothing to hide and meant what he said. Thank you Iconic!!!
Very impressed with the service and professionalism received. My husband and I never trusted the former dealership after two shady repairs. We were really hesitant about bringing our Chevy Equinox to the "new" dealership. When we learned that the service department were a different crew, we gave them a try. They have ALL earned our trust and business. Please keep being real, truthful, and professional.
I recently purchased a used car from Joe Bowman over the phone from Punta Gorda, FL. I can't tell you how happy I am with the level of service and professionalism that was afforded me in this transaction. Just want to thank all involved for making this deal a smooth one!!
We had a caravan with three trucks and a horse trailer heading from NoVa to NC for a horse competition when we had the truck pulling the horses break down. Meyer’s Ford went above and beyond with their hospitality with the 8 of us and did a last minute tower trailer break install on a new F150 that had been bought in NoVa. We can not thank the whole team, especially the Service department and Phil Stroop for their kindness, patience and hard work to get us sorted and on our way!
Hartman Motors Service Department is top notch and a wonderful experience !!!
They are very customer oriented, letting you know exactly what they find so you know what is needed to keep your vehicle in tip top shape.
They have very fair pricing and great workmanship.
Will recommend to everyone I can
Great service, and good cost. They always look after my truck, and let me know when I need to do repairs.
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