We had the unique pleasure of working with Brian P on the sales floor. Not only was Brian knowledgeable about our car of choice (Subaru) but his non-aggressive, honest style was why we chose him to sell us our new Outback. The experience was enjoyable and relaxing. When we left with our new car, Brian made sure we understood each option available and even followed us down to the gas station to put additional gas in the tank because it was not completely full at the time of purchase.
I purchased a 2015 Subaru with 27000 miles on it. I drove it about 500 miles and thought I heard brake noise but since it had a multi-point check over before I bought it and passed inspection I thought it was ice. Last Friday I took it to my TRUSTED local mechanic and he showed me the rear pads were down to the metal. This could be seen without ever removing the wheels. I now have put 806 miles on the car since I purchased it. I never did see a copy of the detailed check the salesman said was done. Right now I don't trust the sales people or mechanics so I had the repairs done and will take the bill to them and we will see what happens!!
We travelled 200 miles to look at a used car. Thanks to Dominic and Carbone, it was worth the drive. The car was ready for us to see and test drive, Dominic was helpful and knowledgeable. We made the deal and couldn't be happier.
I want to express my sincere appreciation for our salesman Evan. I could not have asked for a more professional individual to assist with the purchase of our CRV. He's the type of sales person that everyone would want to have; someone who is polite and patient when you're a bit indecisive, informed about the vehicle when there's lots of questions and willing to work with you to make it happen. He truly would be the reason I would return to Carbone to purchase my next vehicle. Thank you Evan!
I had a great experience with Jay. No hassle no haggle told him what I needed he got back to me quickly and we got my own daughter her first car. Was a great shopping experience pain free when buying a car is definitely a luxury. Thanks Jay
I contacted Carbone online, within 2 days Charlie found me a car in my price range and the deal was struck. I went in completed paperwork and drove my new car home. Charlie mad the process very simple. The best transaction for a car I have ever had. I will certainly recommend The Carbone group to anyone in need of a car. Everyone was pleasant, helpful and kind. Thank You Charlie you are the greatest.
i came to your dealership with an appointment for a warranty issue. i stood at the service desk, just inside the overhead door in the entrance to the garage, behind another person, waiting to talk to the service writer, i had two people behind me also waiting for the service writer. The service writer finished helping the person ahead of me and i stepped up to desk and the service writer then answered the phone and talked for several minutes while i waited then laid the phone down and left the area for several more minutes came back and hung up phone and left again for another several minutes. when he came back he was on a cell phone and then suggested that me and the other people waiting at the desk for him should go to the office and find someone to help us as he was to busy to assist us. I went to the office and was helped by another person who was very nice and took very good care of my issue and fixed my truck in short order. I would recommend your dealership to others and will use your dealership myself. I will recommend though that people skip the service writer desk and go to the inside office. I found the service writer to be rude and uninterested in customer service, not a good first impression when arriving at the dealership.
I came in last Saturday Morning and met Brandon who assisted me. I told him what I was looking for and how much I could afford and he told me about a few vehicles that met my requirements and Budget. I test drove it, told him I liked it and he said he would check on Credit Approval and call me back in a few hours, which he did to tell me I was approved and by late afternoon I came back, signed the papers and drove off with my new Truck. I never had an easier, faster experience like this in my life. "Thank you Brandon" and everyone at Roger's for making this so simple.
I had been looking for a truck to leave at my camp and just could not find anything in my price range that I liked. Overall I would highly recommend doing business with them it was a very pleasant experience. If in the market for a new vehicle I highly suggest contacting morgan in there sales department
The service and sales people were great. I went in to have oil changed and shop for new SUV. I completed both tasks while there. Don's Ford provide me with excellent service.
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