Great experience. Dennis is a competent, sociable salesman. We did well by him. (p.s. Dennis, keep your personal chats, etc. to a minimum!). We feel very confident St. Cloud Toyota is a quality dealership
This is my 4th vehicle from St Cloud Hyundai, so, needless to say, we are extremely satisfied with the Hyundai brand. We appreciate the personal service provided by Tim O’Hara and Jon Viemiester, as well as the excellent service provided by the Service Department.
On 4/7/2018 I was driving from Nashville TN to Billings MT via Hutchinson MN with my second leg of my trip only 40 minutes in at 6:15am and a temp of 6 degrees outside. My phone stopped working and then my vehicle started running poorly with smoke rising from the hood forcing me to pull into the lot across from the Chevy dealership in Paynesville MN. When speaking to the Chevy dealership they told me there was nothing they could do to help me because I was driving a VW. However when I called the Paynesville Ford dealership the shop manager told me to drive my car immediately to him and that he would have the door opened for me to drive right into the shop. Though , he acknowledged he only had a skeleton crew and he would be unable to plug my car into a code reader, he was encouraging to the fact that it might something simple caused by the cold temps, well it was something simple( frozen condensation in catch-can) and I was back on the road in less than 90 minutes! This man saved my stranded butt. Thank you Yarmon Ford for having great people working for you and a great service mentality.
Our salesman Jared did a great job. They worked well with us on pricing. They had a lot of the cars records which was very helpful to see that my vehicle was properly maintained. One of the only dealerships with vehicles in all price ranges. Over all a very nice place to go to find a vehicle!
Thank you so much to Ivan Garcia for being a great liaison during our repair process. I was so very pleased and impressed with his service and knowledge! Extremely happy and will be a long time customer.
so very happy with Elk River Ford, aka Cornerstone
by Kim from Minneapolis, MN
October 9, 2018
We purchased new Escape from sales person Mike Zwilling and discussed financing with Jason Bentley. This was an amazing experience and probably the best I have encountered. No pressure tactics were used, and we trusted Mike and Jason were giving us good information so we could make a well informed decision. Mike listened to what we wanted in a car and definitely delivered.
I have recently purchased a new F350 pickup and had nothing but a wonderful experience. The trade in value they gave me was great and speed of getting the deal done was fast!
I also just brought two different vehicles in for service. Jeff was my service manager for both and was very helpful. One of the vehicles was a RV that needed to be fixed right away, of course right. Jeff was able to get it fit in and fixed on time for the trip! Thank you!!
The second vehicle was a F150. Again, Jeff slid it in and got it fixed on time! I would also like to thank Heather and the lady that helped me get F150 loaner! All are running great and have zero issues.
The only problem I had, hence the average rating on "Quality of Repairs" category, was finding the issues on both vehicles I had serviced. With the RV I was told it ran fine when the mechanic took it for a test drive. Jeff called me back right away with the update as to where I explained there was a service done and plugs were just replaced, and suggested that a/some coils maybe the issue. I'm no mechanic and figured this should have been figured out by the mechanic. There was two coils out and once fixed the RV ran great!
Same with the F150. The mechanic couldn't find the problem and said the only thing it could be was that I was using the wrong non coded key. Again, Jeff let me know of this right away and gave me some options. I opted per Jeff's recommendation to leave it there overnight. The mechanic did figure out the problem later that evening and I was able to pick it up in the a.m.
All and all Your team helped me out and got me back on the road again!
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