Wendy was very knowledgable with the F-150 Platinium in which we purchased. She made the process of purchasing a new vehicle very easy! Her help with setting up and going through all the truck's technology was exceptional.
by Juli from ARLINGTON TX
December 28, 2018
Love it Love it Love it and I really love my car! Go drive one you might love it too! Go test drive one at Park City Ford in Dallas
Mary Kelly went above and beyond to make my car buying experience stress free and frankly enjoyable. She worked with her General sales manager, John who was equally as pleasant to get me the exact car and price I wanted to be at. I will be back for years to come and cannot thank them enough!
Stylish and well appointed sedan
by SuneelN from Grain Valley
December 27, 2018
I love how thoroughly it is designed with lot of attention to detail. My kids love it! I like the plug in feature. The EV battery takes away most of the trunk space which is a significant disadvantage. Shark fin antenna would have complimented the car better.
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
7 years, 160k miles, still great!
by Tuesday from Burbs, NY
December 27, 2018
I'm good about maintaining a car - regular oil changes, having it looked over carefully each time. This has been, and still is, a great car. A decent size, fairly comfortable and handles well in all kinds of conditions with decent all-weather tires. I live in the US Northeast, so we see it all. With it's age, I'm beginning to have to put a little more into it but nothing unexpected. Wish Ford hadn't changed the design so radically or I'd consider another Fusion next time. The new ones have less visibility and they look like they are grimacing.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Top of the line Technology
by SG from Philadelphia pa
January 5, 2019
It’s a very nice car as well as stylish, I enjoy the hands free calling, the heated seats and steering wheel as well as the keyless entry & touch screen on boarding
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
No problems - Loved this Car
by SherBear64 from Kent, OH
January 3, 2019
I loved this car so much, that I obtained a newer version of it 2018. I had absolutely no issues with this car at all. Smooth ride, perfect for our small family and even for our grandchildren. This car was reliable and if Ford would have stopped making it in 2016 I would have kept my 2016.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
by Abogard from JACKSONVILLE
January 9, 2019
I love my car. Comfortable and reliable not to mention a good looking car. Smooth on the road but will get up and go. Perfect for a family car.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Dave P from Milwaukee, WI
December 25, 2018
Great car for a first time buyer. Solid styling and appearance. Excellent gas mileage. Adequate interior room, both front and back. Good acceleration for a 4 cylinder.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Just Bought this car to replace an Impala
by OlatheRob from Olathe KS
December 24, 2018
Great gas mileage , sound system is very nice. Styling inside and out is very eye appealing. Spacious trunk, a little down on power with the 4 cylinder.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Most high tech car I've owned.
by Edwin from Maple Valley
December 22, 2018
I love all the bluetooth features. This was one of my top things in a car. The screen functions are so useful because it has bluetooth options,voice assistance,backup camera, temperature options, etc.
I had a fantastic experience at CarSense Hatfield. Aaron Ziegler was extremely helpful during the entire process.
This was my first time purchasing a car and I was concerned about the amount of time I’d spend in the dealership purchasing a vehicle as well as someone trying to sell me additional things that I did not want.
I was able to test drive 2017 Hyundai Tucson solo and the car was amazing and exactly what I was looking for. With Aaron’s expert help and the assistance of the entire staff, I spent a little less than 2 hours finalizing everything.
I’ve had the car for almost two months and I have no regrets about my purchase. I highly recommend checking out CarSense Hatfield if you’re in the market for a new vehicle!
Beautiful car and economical
by Laura V from Melrose, MN
January 2, 2019
We purchased the Ford Fusion a few weeks ago and have been very impressed. The car rides beautifully, is roomy even for my 6'2 husband, quiet and very economical. I have been getting approx. 30 mpg.
After my car was deemed totaled I embarked on a car buying experience. Ciocca Ford and Mark Phillips were a godsend to me. Mark worked with me on keeping my payments within budget and actually allowed me to take some of the payoff money for my totaled car and use some of that to buy my daughter a car also. He was absolutely incredible as was everyone we dealt with at this car dealership. I highly recommend Ciocca Ford and Mark Phillips if you are looking for a new vehicle. My whole experience was totally awesome. I love these guys!
A great handling car
by Susanjn from Kewanee, IL
December 7, 2018
This car is driven mostly for work, and handles very well on the highway. It has great pickup for a 4 cylindar vehicle, and the eco boost provides great pickup. It measures up to any of my V6 vehicles I've owned in the past.
I had such a good experience at carsense! I worked with Jared to purchase my car and he was so helpful. He made sure I wouldn’t purchase something that I wouldn’t be able to maintain and answered all the questions i had! i’ve been back things like an oil change and never had any problems!
Great car with good options for the money.
by pmac from Waynesfield, OH
December 3, 2018
This car has plenty of acceleration for a four cylinder. Plenty of leg room and comfortable front and back. Also a smooth and quiet ride for a mid size vehicle.
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
by Mac13 from Hickory NC
December 9, 2018
Transmission issues started at 45,000 miles. Told dealership for 2 years that something was wrong with the transmission. Kept saying there’s nothing wrong. Finally left me stranded on the interstate. Towed to Ford dealership-$1200 transmission fix. Traded for newer model. Received transmission recall notice 2 weeks later for the ’14 Fusion. What did I know’ I just drove it 150 miles/day.
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