Best Service dept I have ever worked with. My wife or I have no worries as the Service Dept call, leaves text whatever needed to keep our car on the road. We just have to tell them where the car is for oil changes, etc...and they come get it and take care of everything.
The service dept alone will sell the next car
As a second purchase from Holiday Ford, this re-affirmed my opinion of a wonderful dealer to purchase a vehicle from. Sales person Shawn Davis professionally and efficiently provided an excellent sales experience. Negotiated price was very fair and quickly achieved. All services surrounding this sale were performed at a very impressive level.
I’m still in shock on how easy it was to deal with this dealership. This is our 6th car purchase and it has been the most successful and enjoyable experience. Though we were 6 hours away they accommodated our distance and delivered our new car to our front door and drove away in our trade in. We saved about $10k on our purchase at Holiday versus dealing with a local Ford dealer!
The Service dept is outstanding at Holiday Ford....the entire team will ensure you are satisfied and go the extra mile making sure! They have never been more than honest and making sure i am good with everything upfront...Awesome team
Rob in service is always great to work with. He makes sure your vehicle is repaired correctly and is always willing to work with you on scheduling service. After years of dealing with Holiday, I'm a very satisfied customer.
Conner Polk took such good care of me he provided me with everything I needed sometimes before I knew I needed it. He took care of two quick repairs free with no questions asked. All the numbers for the trade were right on. Gary Don Fennell
We had a great experience purchasing this vehicle for our son. Our salesman wanted us to get the best vehicle value for our budget. We felt going in we might purchase an Explorer but we were given options based on our price point that we were working with. As it turned out we purchased an F 150 pickup. Our son was beyond excited and we felt we came out with a great vehicle for him. We had a great experience. We were in and out in a short period of time too. We would highly recommend Utter Family Ford.
My Explorer had contaminated fuel. Everyone in the Service Dept treated me as if I we their only Customer. The Service writer Jason Weaver patiently took my daily phone calls and was very pleasant to work with. The Service Manager, David Pryor, and the Shop Foreman, Ben Aukes, took the time to meet with my husband and I and the gas station's investigator to explain to him how the fuel seriously damaged my vehicle. Most dealerships would have just repaired my vehicle, took my money and let this be my problem. Bob Utter took great care of me and my vehicle.
You were the only Dealership in the area that had a selection of Explorers we were interested in. Chris was able to put us in the exact vehicle my wife was looking for. He was attentive, wanted to know what we wanted and set out to find it. He did not try to sell us something other than what we wanted. I really appreciated that approach.
What car buying experience should be! No pressure, up front pricing and complete transparency from start to finish! Bryan Hannah in Sales and Chad Smith in Finance restored my faith that there are still honest people in the car business!
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
We drove from Mississippi to get my expedition because the price was so great. Augie and Joe were absolutely phenomenal. They went above and beyond for us. Thanks Augie for answering my million questions :)
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