I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
7 years, 160k miles, still great!
by Tuesday from Burbs, NY
December 27, 2018
I'm good about maintaining a car - regular oil changes, having it looked over carefully each time. This has been, and still is, a great car. A decent size, fairly comfortable and handles well in all kinds of conditions with decent all-weather tires. I live in the US Northeast, so we see it all. With it's age, I'm beginning to have to put a little more into it but nothing unexpected. Wish Ford hadn't changed the design so radically or I'd consider another Fusion next time. The new ones have less visibility and they look like they are grimacing.
I want to give my sales man a big thank you from the time I walked till we drove away with our gmc truck he was the sweetest guy his name was Bob kittle helped my husband and I Thank so much ...
by Mac13 from Hickory NC
December 9, 2018
Transmission issues started at 45,000 miles. Told dealership for 2 years that something was wrong with the transmission. Kept saying there’s nothing wrong. Finally left me stranded on the interstate. Towed to Ford dealership-$1200 transmission fix. Traded for newer model. Received transmission recall notice 2 weeks later for the ’14 Fusion. What did I know’ I just drove it 150 miles/day.
My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
Love this Car
by Shae88 from New Bern
January 11, 2019
I read many reviews on the Fusion and it has meet every expectation I had. It is a perfect car for commuting. And great on gas, which is very important to me!
We had a calm, hassle free experience with Jacob. We plan to purchase a new car in the near future and will definitely work with Jacob.
nice but Ford has bad issues with this car
by Tim from South Alabama
December 19, 2018
Good car overall, great gas mileage, nice ride, but mechanical issues. A friend has the 6 cylinder and the car has been in the shop over a year with them trying to get this car figured out. My daughter bought the 2012 Ford Fusion, while driving the power steering went out, she was able to get it back home having to muscle the steering. Ford didn't not send us a recall on this and the part alone is over $1600 and labor will put this well over $2500. Ford made this recall short lived and did not notify all the owners, so now we have a car we are paying on and is undrivable. From what I have read, the power steering on this car can go out anywhere from 38000 miles and up. If I would have know this from the beginning, the piece of junk would not be in my driveway.
I nelong to am Explorer forum amd after having sveral peoblems with my 2016 Explorer Sport, I decided to purchase the extended warranty. Lombard Ford had the best pricing so I have them a call Emma was awesome on the phone and made it a quick and easy experience. I couldn???t have asked for anything more.
by Abogard from JACKSONVILLE
January 9, 2019
I love my car. Comfortable and reliable not to mention a good looking car. Smooth on the road but will get up and go. Perfect for a family car.
It was time to trade in our 2008 Ford Edge, so we went online shopping. We saw a car that caught our eye and decided to stop in and check out Thrifty, based on a friends recent experience. The car we originally wanted to see had already sold, so we strolled the lot with Mike to see what was available. We looked at a Ford Explorer then a Jeep Grand Cherokee. Very easy going, no pressure whatsoever. We fell in love with the Jeep and purchased the same day! So easy and customer friendly. Easily the best buying experience we've ever had!! Kudos to Mike & Bruce for making this an easy, wonderful purchase!!
by Mikey600 from Chicago,Illinois
December 22, 2018
The car worth the value for what the design fashion for inside out.A car I don’t mind driving for travel & most of the time work in.
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
Great gas mileage and still sporty enough
by Dolphins46341 from Hebron, IN
January 9, 2019
Very happy with my vehicle purchase and the dealership, Currie Ford. The vehicle is my daughter's and she loves it! Highly recommend working with Tarik.
Bought online. Great communication! Very friendly!
by CincyBryan from Cincinnati, OH
July 29, 2017
I bought a truck online and had it shipped to Cincinnati. Mark was great to work with. He was a huge help with the shipping and worked with my bank to get everything done quickly.
Excellent car. Currently have 95k miles
by Catxrod from Howe, TX
December 23, 2018
Excellent well built and very nice design. Great color-black champagne. Great looking when waxed. Extremely dependable. Great car for commuting or just enjoying the road. Would buy again in a heartbeat.
I had a great experience with National Auto Brokers. I was searching for a specific used car, and found exactly what I wanted. The Staff were Great and very accommodating. Justin my sales associate communicated with me before I arrived and gave me the time I needed with all questions and concerns. I am very happy! with my purchase and I would be honored to refer this place to anyone who is looking to purchase a new or used car.
Reliable, Powerful for a small car
by NewChevGuy from Fairview,Alberta
January 11, 2019
This car sure has the power that you always want. 268 hp for a small car is just unreal. Comfortable space inside with all the features you mostly need.
I love how thoroughly it is designed with lot of attention to detail. My kids love it! I like the plug in feature. The EV battery takes away most of the trunk space which is a significant disadvantage. Shark fin antenna would have complimented the car better.
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Top of the line Technology
by SG from Philadelphia pa
January 5, 2019
It’s a very nice car as well as stylish, I enjoy the hands free calling, the heated seats and steering wheel as well as the keyless entry & touch screen on boarding
Steve Kozar was our sales person. No pressure . Got answers to all our questions quickly. We found a great car at a fair price . Steve is very personable and accommodating. When we picked up the car we were in and out in 30 minutes and the car was fully detailed and they had addressed any issues we raised during our test drive and inspection to our satisfaction. Overall a very pleasant car buying experience. I’d recommend you see Steve if you are looking for a quality ride.
by Juli from ARLINGTON TX
December 28, 2018
Love it Love it Love it and I really love my car! Go drive one you might love it too! Go test drive one at Park City Ford in Dallas
I found the car of my dreams! My mechanic told me to
Visit Blasius Preowned on a Tuesday, and Thursday morning I drove away in a gorgeous nearly new Subaru Impreza!
Jim and I found and discussed the car, I knew I was
Interacting with a sales person and dealership with integrity and sincerity.
The crew couldn't have been more accommodating, patient and efficient.
Thank You Patton for " wrapping
Things up " with insurance, plates and registration.
Jay, the best test drive ever.
I'm so happy to share my experience with friends...
Just today, I recommended Blasius Preowned to my employer who's looking for new car.
Excellent Team, incredible inventory.
To have found them!
by Sharon from Louisville
December 26, 2018
Rented a Ford Fusion while my car was being evaluated after being struck by a deer. I immediately enjoyed everything about the car! As soon as it was determined that my car was at a total loss, I knew I wanted a Fusion. So happy we made this choice!
The internet salesman was/is Jason Harvey. Recently bought a vehicle here. He was responsive, answered my questions and didn't hesitate to get back to me. A couple issues with the car was resolved without hesitation. Great price on vehicle and their customer service is great! Thanks
No problems - Loved this Car
by SherBear64 from Kent, OH
January 3, 2019
I loved this car so much, that I obtained a newer version of it 2018. I had absolutely no issues with this car at all. Smooth ride, perfect for our small family and even for our grandchildren. This car was reliable and if Ford would have stopped making it in 2016 I would have kept my 2016.
My sales rep was Qalil and was very helpful. Everyone was friendly. The only thing was towards the end where I guess there was a misunderstanding on our deposit being given back but overall good experience.
Reliable and Beautiful
by Chelsie from Indianapolis, IN
January 4, 2019
This car met all criteria I was looking for: heated seats, black, new, black interior, big screen, and so much more! I am very please with this purchase!
Excellent service with Nat. Everything we asked he accommodated. We dealt with Nat via email and phone and was a very pleasant experience. First time buying a vehicle this way, sight unseen, except for pictures he sent.
Beautiful car and economical
by Laura V from Melrose, MN
January 2, 2019
We purchased the Ford Fusion a few weeks ago and have been very impressed. The car rides beautifully, is roomy even for my 6'2 husband, quiet and very economical. I have been getting approx. 30 mpg.
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