Extremely easy, no pressure buying experience. Cesar my salesman, Frank the sales manager, and Larry the business manager all great to work with. I got a great deal on both my purchase and trade-in. I would highly recommend this dealership. They are very customer oriented. A solid 5 star rating! Thank you very much!
Bill Schultz and James Cronin were top notch people to work with. I was treated with a great level of respect and the buying process was very easy!! I would definitely recommend Bill and James to any of my family or friends when looking for a vehicle. Hats off to these great guys!!
After waiting 5 weeks for a new F-150 at another local Ford dealer, I was let down by empty promises and poor customer service. The guys at Bull Valley Ford rescued me with a great deal and no BS! Special thanks to Jose and Alex for treating me right before I ever even set foot in their dealership. These gentlemen provided me with everything I requested and more. Thanks again guys!
Long wait I had near by errands but had to wait 65 minutes before they got my car in for an oil change. It would have helped me to be on a customer waiting list ran errands then got back to do my oil change. Consider a customer wait list please..
I purchased online, which can be a scary proposition. However, Mikey at Victor did a great job of describing the vehicle and it was as represented. The entire process was smooth and easy, from purchase to delivery.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
My daughter was searching for a couple weeks for a new vehicle. She is very picky, so she covered a 50 mile radius around the house before coming to Russ. She bought the pre-owned van she was looking for at Premium Auto Sales at a very reasonable price. We were both impressed with Russ. His honesty, and knowledge brought me back a week or so later to get a car for me. I purchased a 2015 Chevy Malibu, and for the first time in a long time, I have no buyers remorse. I highly recommend Russ and Premium Auto Sales to everyone. Russ will always be the first stop for me from now on.
I've dealt with Tom Peck Ford for more than 20 years now and am impressed with how friendly, courteous, and professional the entire staff is. Service department has always treated me fairly and both routine service and unexpected repairs are done promptly and done right.
I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
I found the Challenger that I had been looking for at Miller Motors, Inc online. From my initial contact with Lori Iverson (Internet Sales Spec) to working out the details with Ron Greiner (Salesperson) and George Penzel (Pre-Owned Sales Mgr) and then the closing of the paperwork with Bob Haisler (Finance Mgr) I found all to be knowledgeable, personable and committed to making my experience a positive one with Miller Motors. I was so impressed with the entire experience and glad that I made the 2 ½ hour drive from Green Bay.
First, Jorgen was a good sales rep. Online, the car appear to be exactly what we were looking for with a fantastic price. We showed up in the car had almost 2,000 more miles than what was listed on Cars.com.
We looked over the mileage and had it inspected at the Ford dealership. The car had some issues that indicated that it had been driven pretty rough for the mileage and it was CANANDIAN. Ford does not honor the same warranty for Canadian cars as it does for American cars. The specifications required for each country are different! Prices for Canadian cars are also cheaper and retailers can sell for a higher markup.
Though Anthony seem like a great person to go hang out with at the bar, he wanted to pretend like there was no difference between Canadian and American Ford warranties, would not make any price concessions for the increase in mileage then what was listed online and flatly stated that he was quite excited to be able to drive the car for a few more weeks until it sold.
Bottom line, do some heavy research and make sure that you are prepared to walk away if necessary.
Called and inquired about a 2015 Wrx they had in stock. They answered and told me they had in stock and went there to check and look at car. When getting there they had the car washed and easily accessible to test drive. Negation and working on a deal on vehicle was great and they were very easy to work with and helped in every way to make a deal for both sides. They cleaned the car nicely and made the shopping experience way easier compared to other places. Brad and everyone on staff was great to work with and will definitely go back for future purchases.
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