It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
This place was amazing! I am a young girl and I absolutely know nothing about cars came in with limited cash not much job experience and they were super helpful and refused to give me a car I thought was a decent car but there were lots of things wrong with it! They were super helpful and fast
Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!
Elijah in sales and Amber in finance were absolutely amazing to work with! They helped me get the car I wanted, for the price I wanted! I would highly recommend this dealership and highly recommend Elijah.
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
I had a really great experience at Gebhardt BMW. I was in my first lease and wasn't sure how the process worked. Kelly assisted me through the entire lease end process and made me feel at ease. She made me feel very welcome and answered all of my questions. She also helped me get into a new lease and was able to lower my payments! Thanks again Kelly!!!
My husband & I have been a loyal customer at Otis Ford for over 25 years. If it wasn't for Mark Layburn we would have tried a different style/make car. But Mark is an outstanding sales rep who goes beyond the call of duty for his clients. I have friends and family who also use Mark and feel the same way. He makes us feel like family and we trust him completely. As long as Mark is working at Otis Ford we will be customers. You are the best!
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
I was really nervous about the whole car buying experience but the staff at Galpin made the experience quick and painless. I received the best deal and a car that was better then I dreamed. I would recommend Galpin to my grandma. I???m so pleased!!!!
I had to take my car in for a major recall. Arron Dixon was my SA. He was very attentive and very professional in taking care of my car.The car had to sit at the dealership for almost 2 months while they wait for the parts to arrive. I was very apprehensive that my car would have some type of damage or scratch for sitting outside for so long or that some mechanic would want to take the car for a joy ride. Well when the car was ready, Arron washed the car and had me inspect the car. It was perfect like the day i bought it. I waited to give this review for a few months for fear that they did'nt do the work properly. So far everything is fine and no problems.
Arron and his staff did a great job fixing my car right the first time.
Fernando made buying a pleasure. Vehicle is very nice indeed. They even gave us a free 3 month warranty, a great surprise.
A family owned dealership, not mega corporation owned- well worth your time to visit and deal with.
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