I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most luxurious and economical; but.....
by jeberly from West Texas
November 14, 2018
Car being the Energi has a lot of internal bells and whistles and luxury built in, and if you do plug it in constantly it's a green car worthy of driving. But there is the trade off. The cost to charge is not that much less than gas and with gas you double the trunk. With solar or updated batteries that would get you more than 20 miles this would be a game changer. But one has to calculate what you want if your sole consideration is money or being green. Going hybrid might have been better....more trunk and not that much of a hit in gas. That said I like the tech on the car and with wind playing so much of the source of electricity where I am....I feel I am doing my part to help the environment.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Too Early To Tell, But So Far We Love It
by Bartmann3 from Ridge, NY
October 22, 2018
We're in the market for a new hybrid, which is totally out of the norm for me. The car I was originally in the market for was a Hyundai Ioniq due to Hyundai's reliability record and warranty. There were no more 2018's available in colors or features that we liked and 2019 models we're just out and no programs available yet. Since my sister has a 2013 Fusion hybrid and loves hers I decided to take a look. When I stopped by the dealership we got the car from, they only had one Energi in stock that didn't have a deposit on and I immediately was attracted to it since it was my favorite color, red. Looking at it's features it had it all over the Ioniq, but was almost $7k more. Since it was the end of the model year Ford had offered $10k off on a lease if acquired by 9/30/2018. Since I was not interested in leasing another vehicle I inquired about purchasing it instead. The discount was only $3k off on a purchase so I decided to lease then buy it out after the lease's end. This resulted in a deal I couldn't refuse. The car will end up costing $4-5k less than the Ioniq. The only thing I do not like about the car is the lack of trunk space, it's more like an oversized glove box.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Amazing value. Styling and great handling.
by Boss Angeles from Los angeles
August 21, 2018
Perfect company car, handles great, looks even greater. Well engineered. Lots of features for the money. Fusion is a good electric car, but performance is just ok, economy amazing.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Ford Fusion Hybrid FORD's Hybrid technology is a J
by James from Kansas City
December 27, 2018
This car has many technological features, that Ford simply had not perfected prior to releasing this vehicle! My Hybrid is on week 20 of being in the shop (FORD DEALER) for a battery range issue they cant seem to fix! DO NOT BUY ONE OF THESE CARS! The replacement battery is almost $10,000 they fail and Ford wont repair! Service Adviser stated "Ford doesn't like replacing costly batteries under warranty" .
Sold me a new Jeep and fix my old Jeep for employe
by Jerry Bertschy from Brandenburg Kentucky
October 22, 2018
My wife needed a new car and we went there on the 4th of July they sold us a brand new compass and fix my old Liberty for employee pricing plus they fed us burgers I told him what I wanted for a payment and they came in under
by S. Theal from Manheim
November 6, 2018
Gas milage is unbelieveable. Can plug it in anywhere. Can run back and forth to work only on 30 cents of electric a day. When using gas average 45 mpg.
the best car buying experience we have ever had. John Ramsey is terrific to work with. The financing was easy. The staff was wonderful. If you are looking for a car this is the dealership to go to .
Started out awesome now it is mediocre.
by Andy918 from Dewey, Oklahoma
October 25, 2018
When we purchased our 2015 Fusion Energy, it was incredible, though priced a little high it got 80 plus mpg., we live in Oklahoma so the terrain is mild and that helped. In 2017 my mpg. Dropped to 69.9 mpg. So I took it to the shop they said the battery cooling fan went out and than said they performed a software update which seemed good, but 3 days latter I noticed my car got about 50 mpg, they said reset it, so I did, Then it dropped to 45.5, I complained and brought it to them, they insisted that it must have been miscalibrated originally’but wouldn’t that be fraud’, so this thing has been in the shop many times and now I get 39.9 mpg and fill up a lot Now we have 70k miles and are going to trade it while the warranty exists. This 45k car is worth 14k and still beautiful. We bought it for mileage for way more than the gas model and got ripped off by Ford.
Work was done in a timely manor and the truck was spottless when I got it back.
Unexplainable/unrepeatable "electrical siezures"
by JD Gibs from Seattle, WA
August 16, 2018
Loved the car and it would have gotten 5 stars across all levels, however shortly in to owning the new car, I encountererd a strange issue. Upon coming to a stop while driving, the brake system would flash and beep and then I would no be able to accelerate. Basically stuck dead on the road. . Took several tries, keys in and keys out and playing with the e brake before the system seemed to kick back on... Upon driving it to the dealership, they could never diagnose the problem to fix it... The dealer in WA actually never even documented it on my service records despite having them look at it more than a few times in the first 18 months I had the car! We service our cars at another Ford dealership now. The issue became larger and more frequentl coming in to year 3. Thankfully we purchased an external warranty to extend power train and electrical issues. Unfortunately though no one was able to replicate the problem live. Have several videos of the issue as it's occurred over the last few months but to resolution. With a baby on the way, my wife made me sell it. The car just wasn't safe to drive with an undiagnosable problem that disabled driving while in use. Disappointed with Ford. We took quite a loss trading it in with no real support from the dealership we purchased the car from. Some Ford dealers don't care about service or taking care of repeat customers anymore. 3 cars with them and you'd think they'd extend some sort of olive branch on a trade loss because their car they sold me was a dud. Imacculate condition, all Services, all over hyped extra plans, etc.... No love from Ford. We won't give Ford our business moving forward once our current new car and new SUV serve their purpose.
Overall buying experience was friendly and staff was easy to work with.
Best car for the Seattle commuter!
by J Gibs from Lynnwood, WA
August 7, 2018
Really have enjoyed owning and driving this car. Had a long commute so we purchased the Energi version of the Fusion. Was getting close to 60MPG combined between the electric motor & the hybrid motor! The only way I could have beat that was if my boss let me plug it in from the work parking lot! (I would have if my office wasn't in the industrial part of Kent!)
This service needed was due to a recall. I had paid to To have this done back in November due to my car not going into gear and rolling back and almost running me over with the door.I had told my car in and had it repaired and found out in August there was now a recall on this problem.The part finally came in and they just completed fixing it with the new improved part even though I had a part put in earlier they were not sure if it was the improved Mechanism so they had to replace it. They are sending me a refund for what I paid in November to get it done and I am just waiting for the check. Zach, the technician that talk to me about the car did a great job taking care of my needs and concerns.
Ford fusion titanium
by Fusion2 from Indianapolis, In
July 17, 2018
It's great on gas, plenty of leg room nice heated and cool bucket seats and steering wheel handles very nicely would recommend to anyone looking for a stylish car.
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