GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE.
ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY
Love this car
by Frank from Los Angeles
June 29, 2018
Aside from trunk space being taken up by battery, I absolutely love this car. Beautiful exterior with metallic blue paint. Black leather interior is very comfortable. My car has every option except heated steering wheel. Smooth ride. Tons of options.
sold me car with no spare tire. Once they finally agreed to give me a spare, service department doesn't answer phone or call back when you leave message.
This dealership seems overwhelmed, understaffed.
Best Value of a Vehicle
by Tjhuff from Orlando
June 13, 2018
Great buy. The gas mileage is the number one thing. Currently without a charge I am getting 39MPG and It fills up on 25 dollars. The Energi luxury version actually is great because it comes with all of the features of a Titanium model without the cost. The only cons are the trunk space and the 2015 model doesn’t have Car Play or Nav, other than that I’m completely happy.
Very happy... will buy from there again when it's time to purchase another car
Great Car All Around (Just wish more EV miles)
by Rick from Purcellville, VA
October 17, 2018
Excellent plug-in hybrid. Very stylish. Solid performer. I just wish the car went further in the EV mode but if you only drive less than 20 miles between charges, you'd never have to purchase gasoline.
Excellent customer service!! Staff was so helpful and made the experience so great and so easy. Highly recommend this place if you’re looking for a new or used car.
Too Early To Tell, But So Far We Love It
by Bartmann3 from Ridge, NY
October 22, 2018
We're in the market for a new hybrid, which is totally out of the norm for me. The car I was originally in the market for was a Hyundai Ioniq due to Hyundai's reliability record and warranty. There were no more 2018's available in colors or features that we liked and 2019 models we're just out and no programs available yet. Since my sister has a 2013 Fusion hybrid and loves hers I decided to take a look. When I stopped by the dealership we got the car from, they only had one Energi in stock that didn't have a deposit on and I immediately was attracted to it since it was my favorite color, red. Looking at it's features it had it all over the Ioniq, but was almost $7k more. Since it was the end of the model year Ford had offered $10k off on a lease if acquired by 9/30/2018. Since I was not interested in leasing another vehicle I inquired about purchasing it instead. The discount was only $3k off on a purchase so I decided to lease then buy it out after the lease's end. This resulted in a deal I couldn't refuse. The car will end up costing $4-5k less than the Ioniq. The only thing I do not like about the car is the lack of trunk space, it's more like an oversized glove box.
Ordered a Dodge 3500. And am waiting for it to be transported. The ill trade my car for a truck.
Ford Fusion Hybrid FORD's Hybrid technology is a J
by James from Kansas City
December 27, 2018
This car has many technological features, that Ford simply had not perfected prior to releasing this vehicle! My Hybrid is on week 20 of being in the shop (FORD DEALER) for a battery range issue they cant seem to fix! DO NOT BUY ONE OF THESE CARS! The replacement battery is almost $10,000 they fail and Ford wont repair! Service Adviser stated "Ford doesn't like replacing costly batteries under warranty" .
It was definitely a great experience working with Doug and Arman when purchasing the 2012 Jeep Liberty Sport. They were both very pleasant and worked in a timely manner to get us through the car buying process. The next time I'm in the market for buying another used car, I will most certainly go back to Corona Motors due to their honesty and integrity! Doug and Arman you're the BEST!!!
Started out awesome now it is mediocre.
by Andy918 from Dewey, Oklahoma
October 25, 2018
When we purchased our 2015 Fusion Energy, it was incredible, though priced a little high it got 80 plus mpg., we live in Oklahoma so the terrain is mild and that helped. In 2017 my mpg. Dropped to 69.9 mpg. So I took it to the shop they said the battery cooling fan went out and than said they performed a software update which seemed good, but 3 days latter I noticed my car got about 50 mpg, they said reset it, so I did, Then it dropped to 45.5, I complained and brought it to them, they insisted that it must have been miscalibrated originally’but wouldn’t that be fraud’, so this thing has been in the shop many times and now I get 39.9 mpg and fill up a lot Now we have 70k miles and are going to trade it while the warranty exists. This 45k car is worth 14k and still beautiful. We bought it for mileage for way more than the gas model and got ripped off by Ford.
Ahmed from Ford of Upland Was extremely helpful and knowledgeable about our purchase. Answered any and all of my questions no matter how small or difficult. He made the whole experience easy and pleasant. Everyone at the dealership was kind and courteous and made you feel very comfortable.
Love this car
by Goligirlga from Atlanta, GA
December 19, 2018
I was skeptical about going hybrid, but this car is so very nice! Smooth, quiet, unbelievable mpg. I'm still shocked how much I love it!!
Ahmed was very knowledgeable and helpful! I am happy about my purchase! I would recommend him for anyone looking to purchase a New Used or pre owned certified vehicle at ford of upland
End of the line for Fusion 2020
by Pregomi0 from Houston, TX
July 22, 2018
It was nice but I found a so much better PHEV to drive a Chrysler Pacifica limited PHEV Hybrid the Ford had just a 7 cubic ft trunk the Pacifica over 90 cubic ft cargo area, Ford lost it's edge when it announced it is ending the Fusion line in 2020, and is not giving anyone a better PHEV that Chrysler is and the Pacifica is only in its 2nd year of production and will last a lot longer than the Fusion will.
Moe helped me get a car fast when I needed one after the bad car accident I went through best customer service ever I would recommend this dealership to my close friends and family
Amazing Fuel Economy
by jdub from Riverside, ca
April 19, 2018
I leased these Energi's twice, both times no issues, used as commuters for 40k miles each. Powertrain is boring but fuel economy is fantastic. I plugged in at work, and home so the first 15-18 miles was on battery, my daily commute was 38 miles each way per day so the hybrid gas motor only ran 1/2 the time.
Very happy with our car purchase for our daughter. we found the perfect civic for our daughter on cars.com. The whole process was easy . There was no haggling price at the dealer. We were in and out of office quickly. Thank u guys.
Unexplainable/unrepeatable "electrical siezures"
by JD Gibs from Seattle, WA
August 16, 2018
Loved the car and it would have gotten 5 stars across all levels, however shortly in to owning the new car, I encountererd a strange issue. Upon coming to a stop while driving, the brake system would flash and beep and then I would no be able to accelerate. Basically stuck dead on the road. . Took several tries, keys in and keys out and playing with the e brake before the system seemed to kick back on... Upon driving it to the dealership, they could never diagnose the problem to fix it... The dealer in WA actually never even documented it on my service records despite having them look at it more than a few times in the first 18 months I had the car! We service our cars at another Ford dealership now. The issue became larger and more frequentl coming in to year 3. Thankfully we purchased an external warranty to extend power train and electrical issues. Unfortunately though no one was able to replicate the problem live. Have several videos of the issue as it's occurred over the last few months but to resolution. With a baby on the way, my wife made me sell it. The car just wasn't safe to drive with an undiagnosable problem that disabled driving while in use. Disappointed with Ford. We took quite a loss trading it in with no real support from the dealership we purchased the car from. Some Ford dealers don't care about service or taking care of repeat customers anymore. 3 cars with them and you'd think they'd extend some sort of olive branch on a trade loss because their car they sold me was a dud. Imacculate condition, all Services, all over hyped extra plans, etc.... No love from Ford. We won't give Ford our business moving forward once our current new car and new SUV serve their purpose.
Joanne was amazing and helped me get exactly the deal I wanted. She was funny and invested in my case. She made sure the finance department was able to get what I wanted and did not stop until I was satisfied
by Kraadaddy from AZ chandler.
August 27, 2018
So far this car has exceeded my expectations. The titanium package is probably the best bang for your buck. Who does not want AC seat in the AZ summer heat? Driving home in 115 deg heat my hands and face were frozen to touch and so was my butt, I could not be happier. The lane assist is hands down awesome. If you start to drift into another lane it will correct you back into you lane along with vibrating steering wheel and lights and noise. Perfect for road trips and new drivers. Auto parale parking is an experience you will not forget. I picked up my mom for lunch and shocked her it was pretty funny. She was freaking out because it basically parks it self. Running straight energy is great and the hybrid feature is awesome as well. If I had to settle with just the hybrid feature alone it would be ok. The energi model make the vechicle 300 more pounds heavier if that helps. All in all I would highly recommend the hybrid fusion to new drivers since it really teaches you how slow roll stop ? and not gun it at lights. The energi would be good for people with longer commutes to work.
No haggling salespeople. We were able to shop around without someone following us everywhere. Although, I will say I think they should have more things for kids to do or eat. We had a very good experience and this was my family and I second time visiting this location. Awesome team!!
enjoying the comfort of extraordinary ride
by dxp29 from Kissimmee, Fl
August 16, 2018
This car feels so classy and comfortable, enjoying all the gadgets of today's vehicles. I can't believe purchasing a used 2016 with only 23000. miles can feel so Great. What a Wonderful buy for us...
Great customer service and great service. Jose was very thorough of my vehicle service. I appreciate the shuttle service provided. Great coffee too!
Fine for the first 2 years...
by Mark Azali from WOODLAND HILLS
October 30, 2018
I've had a lot of reliability issues with this car. When it has problems it completely stalls. The problems all seem to be electrical related. We have an OBD and the codes suggest a bunch of disconnection/communication errors.
Finding out about a design flaw on my 2017 Transit cut off was disheartening. Ford chose to use the cheapest Suspension knowing Thor would be adding weight that would reach capacity before the consumers personal cargo is irresponsible and inconsiderate and down right sneaky.
Most luxurious and economical; but.....
by jeberly from West Texas
November 14, 2018
Car being the Energi has a lot of internal bells and whistles and luxury built in, and if you do plug it in constantly it's a green car worthy of driving. But there is the trade off. The cost to charge is not that much less than gas and with gas you double the trunk. With solar or updated batteries that would get you more than 20 miles this would be a game changer. But one has to calculate what you want if your sole consideration is money or being green. Going hybrid might have been better....more trunk and not that much of a hit in gas. That said I like the tech on the car and with wind playing so much of the source of electricity where I am....I feel I am doing my part to help the environment.
I had to drive past our local dealership to Fritts Ford. The reason was because of their determination to get me the best deal and quality service, and they had the car and truck that I was looking for. The people are great and very helpful, especially when your vehicle needs service. It is quick and done right. They seem to work very hard to make buying and owning a Ford very easy and a pleasant experience.
Best car for the Seattle commuter!
by J Gibs from Lynnwood, WA
August 7, 2018
Really have enjoyed owning and driving this car. Had a long commute so we purchased the Energi version of the Fusion. Was getting close to 60MPG combined between the electric motor & the hybrid motor! The only way I could have beat that was if my boss let me plug it in from the work parking lot! (I would have if my office wasn't in the industrial part of Kent!)
Great place to get you car or truck repaired. I have had all my cars and my truck repaired and serviced here for the last year and a half and had great service from the quick lane employees every time.
Ford fusion titanium
by Fusion2 from Indianapolis, In
July 17, 2018
It's great on gas, plenty of leg room nice heated and cool bucket seats and steering wheel handles very nicely would recommend to anyone looking for a stylish car.
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