My salesman, Matthew Mosher, is very nice and knowledgeable. I bought a used 2016 ford fusion from West Herr, and I was able to fully test drive the car before the purchase. I was even able to drive the car home so that my wife (she was not with me at first visit) can check it out. The price is fair.
I don't have much to complain except for the financial manager kept trying to sell me their extended service plan. I did not buy it but I can understand he is just doing his job.
Wow, I love my Ford Fusion Energi.
by Samita from Ajax,Ontario
March 8, 2019
This car is fuel efficient, very quite and lots of room.It runs on electric as well as on gasoline,it is worth money spending.I love it and I enjoy driving this Ford Fusion.
Exemplary service department. Though they are a very busy dealership they do an excellent job of keeping their service appointments.
Pleasantly surprised by this Ford's reliability.
by Bullu from Orlando, Florida
April 5, 2019
Warranty has a lot of loopholes. The dealers will do everything they can to not cover your claims. Be mindful on their offers for unnecessary services . I have taken the car three times and even though I have extended warranty, nothing has been covered.
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I had a great time purchasing a car from Justin Kelly at The ford location in Hamburg. He has a wonderful southern accent and is very polite! A wonderful experience all around.
Excellent plug-in hybrid
by Vellines2017 from South Riding
February 19, 2019
I liked everything about this car. Very easy to drive and I liked having a plug in hybrid with both gas and electric options. Great car and never had any trouble with it at all. Drives very smooth with easy throttle and braking. Good visibility and very comfortable seating...
This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible.
I would ask for him when you go there.
The combined styling and gas mileage can't be beat
by Og Wentworth from Plymouth, MN
January 24, 2019
I am about 6'2 and the leg room is amazing. Also I have found that it drives very well in snow. My theory is that is has the large battery in the truck so it gives it more weight in the back. One the of best vehicles I have ever owned. The mpg goes down some in the winter, but my average with all the seasons is about 70 mpg. It's great!
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