Our experience at this dealership was excellent . Every one was inviting & made sure we felt welcomed & comfortable Jason Thomas was incredibly knowledgeable, professional, attentive ,polite & helpful.
Most luxurious and economical; but.....
by jeberly from West Texas
November 14, 2018
Car being the Energi has a lot of internal bells and whistles and luxury built in, and if you do plug it in constantly it's a green car worthy of driving. But there is the trade off. The cost to charge is not that much less than gas and with gas you double the trunk. With solar or updated batteries that would get you more than 20 miles this would be a game changer. But one has to calculate what you want if your sole consideration is money or being green. Going hybrid might have been better....more trunk and not that much of a hit in gas. That said I like the tech on the car and with wind playing so much of the source of electricity where I am....I feel I am doing my part to help the environment.
I found the car I wanted at this location and they were super helpful in getting it transferred FREE to a location closer to me so I can go in to pick up.
by SherBear from Kent, OH
January 8, 2018
I love everything about this car. The style, the comfort, the handling and the gas mileage. I have owned Lincolns in the past and feel this is just as nice for less money. In fact this one has a few more features than my last MKZ. I think it is very sharp and a good value for the money.
sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.
Love this car
by Frank from Los Angeles
June 29, 2018
Aside from trunk space being taken up by battery, I absolutely love this car. Beautiful exterior with metallic blue paint. Black leather interior is very comfortable. My car has every option except heated steering wheel. Smooth ride. Tons of options.
by Thomas (the sales manager will know who I am) from Magalia, CA
December 1, 2018
We had the cash. We were in the "Camp Fire" and lost everything. Drove twice to Tustin from Sacramento. Once to shop and once to buy. Had financing set up, gave sales the information so they could deal with the credit union to settle finances before we arrived. They totally dropped the ball. We had driven eight hours to pick up a car and the sales manager demanded our Social Security number even though we were paying in cash. $26K that evening and the residual today. He wanted us to spend the night or until the credit union opened on Monday as he didn't want to work with us. The sales person was next to tears and my 74 yr old wife was fried with how we were treated. He was proud in how he treated us. Based on the short version above, I can't recommend working with AutoNation Ford Tustin.
Fine for the first 2 years...
by Mark Azali from WOODLAND HILLS
October 30, 2018
I've had a lot of reliability issues with this car. When it has problems it completely stalls. The problems all seem to be electrical related. We have an OBD and the codes suggest a bunch of disconnection/communication errors.
The process of buying my nee ford focus went very smoothly due the the 3 amazing ladies that helped me into my new car. Amanda, brianna and aimee were the 3 lovely ladies who made this whole experience worth it. They handled everything i requested, they got me into the car of my dreams and there was no hassle or bad experience with them. Everything was perfect and if i ever need to upgrade my car again i will be calling amanda and telling her what i need and i know they will be on top of it within minutes. Loved my experience and loved my 3 new friends that helped me out.
by Jasom B from Franklin, IN
December 12, 2017
Purchased used and could not ask for more. Battery still has a 20 mile range whem fully charged. Comfortable and easy to drive.
I would like to say thank you Eddie Castrejón. He really gave us the comfort of helping us buying a car, explaining in details and patiently giving me the right information that we needed to purchase the right vehicle for my family. Thank you again for such a great service and appreciate all the help he gave us and all the help the dealership gave us in Costa Mesa. Thank you.
Awesome car for the money
by Damon B from Whittier, Ca
December 31, 2018
Save money on gas! Buying this car has proven to be a great benefit if you are looking for MPG. The car is a perfect size for getting around town and has a smooth ride.
Very easy to buy the car. Im very happy with everything. Raffi was amazing. I recommend this dealer to anyone.
by Kraadaddy from AZ chandler.
August 27, 2018
So far this car has exceeded my expectations. The titanium package is probably the best bang for your buck. Who does not want AC seat in the AZ summer heat? Driving home in 115 deg heat my hands and face were frozen to touch and so was my butt, I could not be happier. The lane assist is hands down awesome. If you start to drift into another lane it will correct you back into you lane along with vibrating steering wheel and lights and noise. Perfect for road trips and new drivers. Auto parale parking is an experience you will not forget. I picked up my mom for lunch and shocked her it was pretty funny. She was freaking out because it basically parks it self. Running straight energy is great and the hybrid feature is awesome as well. If I had to settle with just the hybrid feature alone it would be ok. The energi model make the vechicle 300 more pounds heavier if that helps. All in all I would highly recommend the hybrid fusion to new drivers since it really teaches you how slow roll stop ? and not gun it at lights. The energi would be good for people with longer commutes to work.
Joanne was amazing and helped me get exactly the deal I wanted. She was funny and invested in my case. She made sure the finance department was able to get what I wanted and did not stop until I was satisfied
Amazing Fuel Economy
by jdub from Riverside, ca
April 19, 2018
I leased these Energi's twice, both times no issues, used as commuters for 40k miles each. Powertrain is boring but fuel economy is fantastic. I plugged in at work, and home so the first 15-18 miles was on battery, my daily commute was 38 miles each way per day so the hybrid gas motor only ran 1/2 the time.
No haggling salespeople. We were able to shop around without someone following us everywhere. Although, I will say I think they should have more things for kids to do or eat. We had a very good experience and this was my family and I second time visiting this location. Awesome team!!
by Cmarie from Yukon, ok
February 19, 2018
I really enjoy driving this car. I have only had it for a short time, but so far I really enjoy this vehicle
Excellent service from the moment I walked up. Quality customer service and very attentive to my needs. Sales reps were eager to help and not to pushy. I would recommend going to this dealer if you're interested in purchasing a quality car for a great value. I love my Infiniti 50!
Great Car All Around (Just wish more EV miles)
by Rick from Purcellville, VA
October 17, 2018
Excellent plug-in hybrid. Very stylish. Solid performer. I just wish the car went further in the EV mode but if you only drive less than 20 miles between charges, you'd never have to purchase gasoline.
Great service, competitive pricing, and I appreciate all the follow up after buying the car.
Best car for the Seattle commuter!
by J Gibs from Lynnwood, WA
August 7, 2018
Really have enjoyed owning and driving this car. Had a long commute so we purchased the Energi version of the Fusion. Was getting close to 60MPG combined between the electric motor & the hybrid motor! The only way I could have beat that was if my boss let me plug it in from the work parking lot! (I would have if my office wasn't in the industrial part of Kent!)
Very easy and no pressure. The entire staff was friendly and made our experience very pleasant.
End of the line for Fusion 2020
by Pregomi0 from Houston, TX
July 22, 2018
It was nice but I found a so much better PHEV to drive a Chrysler Pacifica limited PHEV Hybrid the Ford had just a 7 cubic ft trunk the Pacifica over 90 cubic ft cargo area, Ford lost it's edge when it announced it is ending the Fusion line in 2020, and is not giving anyone a better PHEV that Chrysler is and the Pacifica is only in its 2nd year of production and will last a lot longer than the Fusion will.
Great vehicle, especially for around town. I get about 22 miles average daily off the plug in. Only negative is minimum trunk space, due to hybrid batteries. Excellent performance from the electric motor - I wish it could go 200 miles on electric.
Good dealer got a good price an a nice car with little to no hassle
Unexplainable/unrepeatable "electrical siezures"
by JD Gibs from Seattle, WA
August 16, 2018
Loved the car and it would have gotten 5 stars across all levels, however shortly in to owning the new car, I encountererd a strange issue. Upon coming to a stop while driving, the brake system would flash and beep and then I would no be able to accelerate. Basically stuck dead on the road. . Took several tries, keys in and keys out and playing with the e brake before the system seemed to kick back on... Upon driving it to the dealership, they could never diagnose the problem to fix it... The dealer in WA actually never even documented it on my service records despite having them look at it more than a few times in the first 18 months I had the car! We service our cars at another Ford dealership now. The issue became larger and more frequentl coming in to year 3. Thankfully we purchased an external warranty to extend power train and electrical issues. Unfortunately though no one was able to replicate the problem live. Have several videos of the issue as it's occurred over the last few months but to resolution. With a baby on the way, my wife made me sell it. The car just wasn't safe to drive with an undiagnosable problem that disabled driving while in use. Disappointed with Ford. We took quite a loss trading it in with no real support from the dealership we purchased the car from. Some Ford dealers don't care about service or taking care of repeat customers anymore. 3 cars with them and you'd think they'd extend some sort of olive branch on a trade loss because their car they sold me was a dud. Imacculate condition, all Services, all over hyped extra plans, etc.... No love from Ford. We won't give Ford our business moving forward once our current new car and new SUV serve their purpose.
It was definitely a great experience working with Doug and Arman when purchasing the 2012 Jeep Liberty Sport. They were both very pleasant and worked in a timely manner to get us through the car buying process. The next time I'm in the market for buying another used car, I will most certainly go back to Corona Motors due to their honesty and integrity! Doug and Arman you're the BEST!!!
Started out awesome now it is mediocre.
by Andy918 from Dewey, Oklahoma
October 25, 2018
When we purchased our 2015 Fusion Energy, it was incredible, though priced a little high it got 80 plus mpg., we live in Oklahoma so the terrain is mild and that helped. In 2017 my mpg. Dropped to 69.9 mpg. So I took it to the shop they said the battery cooling fan went out and than said they performed a software update which seemed good, but 3 days latter I noticed my car got about 50 mpg, they said reset it, so I did, Then it dropped to 45.5, I complained and brought it to them, they insisted that it must have been miscalibrated originally’but wouldn’t that be fraud’, so this thing has been in the shop many times and now I get 39.9 mpg and fill up a lot Now we have 70k miles and are going to trade it while the warranty exists. This 45k car is worth 14k and still beautiful. We bought it for mileage for way more than the gas model and got ripped off by Ford.
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