I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
A Fun Mid-sized Sedan
by Allan from Clearwater
October 15, 2018
I had a Town Car that needed repair, so I rented a car from Enterprise. They rented me a 2017 Fusion SE Hybrid, and I fell in love in 3 days. I went to Enterprise Sales and bought a pre-owned one, and am in love with the darn thing. It is more comfortable than my Town Car and is fun to drive. It handles like a sports car around the curves, and it is quiet and tightly built. Best car I've ever owned, and I've had a LOT of them.
I don't usually leave reviews but I was beyond satisfied with Hertz Norwalk that I HAD to. This was my first time buying a car and before arroving i was nervous i wasnt going to leave with a car due to my credit, BUT everything was so amazing I thought it was too good to be true. My credit is horrible and they were actually able to work with me. When I say work with me I mean I was actually able to get the year/make/model for literally the monthly payments i was looking for and less than $2k down payment. Reggie was my sales associate and he was amazing and His supervisor amazing also was able to knock my monthly payments down twice. So yea they definitely work with you here and are very nice with great customer service. I highly suggest anyone trying to buy a car even with bad credit check out Hertz Norwalk . No Joke!
by Rob's Car Review from Topeka, Kansas
August 7, 2018
I am very pleased with the 2017 Ford Fusion Hybrid Titanium I purchased two months ago. It has met all of my expectations in terms of performance, quality, and comfort.
Just bought a Toyota Camry from Hertz in Norwalk. We had the best salesman ever, CW you were awesome!! He was very helpful and patient with my parents who needed to replace a car due to their car being totaled in a car accident. They (my parents) have a very hard time making decisions and CW helped them weed through the choices until he found them a car that matched everything that they were looking for. Excellent service and great place to purchase a car, I will be coming here when I need to buy my next car. Thank you CW & Hertz!
Nice Car, But Somewhat Cramped
by Oley Olson from Cleveland, New York
July 14, 2018
I leased this vehicle with a two-year contract and will not purchase when the lease is up next year. This is a car with lots of technology but the comfort for an older person like myself (I'm 70) is really not there. I broke a piece off my patella and had to wear a knee immobilizer. It was really difficult entering and exiting the vehicle (this is understandable). Even without the immobilizer my leg room seemed insufficient unless I pushed the seat all the way back (I most rode as a passenger) but I couldn't do that when I have adult passengers in the back seat. When I drove, the car drove very nice and has lane departure, automatic cruise control (adjusting speed for the vehicles in front of me), an excellent (best even over the luxury vehicles like Lexus) rear camera, automatic dimming headlights (I really love this feature), and an excellent radio with Sirius. Air conditioning, heating, air-cooled and heated leather seats (highly recommend having)are all high quality. The car looks nice, drives nice, but I just can't get used to the lack of roominess.
By far the best place to buy a used vehicle. Easy. No games. Simple.
Linker from sales was the best. Very friendly and easy to work with.
My first car!
by Ana from Chicago,IL
July 7, 2018
I love this car! The only thing I wish it had is the alert beeping when going in reverse. The camera is great, just wish I got an alert that I’m too close. I was convinced I wanted a Ford Focus until I drove this one- so happy I moved forward with the fusion!
Sunny was easy going, knowledgeable, clear explanations, fair price, confident, did 150% to stay with us through to final drive-away!! Highest recommendation! He was reassuring on all our concerns as new all electric buyers! Flo c.
Love this car!
July 6, 2018
I just bought this vehicle and I absolutely love it!! It is so smooth and I love all of its features. 40 mpg or more also helps with the cost of fuel.
Cerritos Nissan have excellent customer service ! I purchased my Nissan with a gentleman named Francisco G. ,I felt after shopping and going to many auto dealers he was the person I wanted to purchase from ! He gave above and beyond customer service ! Next was dealing with the finance manager who closed the deal with perfect service Giovanni B. I couldn't of asked for better service . I wanted to thank them for such a great and comfortable experience ! Both of you make Cerritos Nissan what it is, you gave great service.I also love my car !Thank you
I make sure to check their website for coupons to save on my maintenance for my Altima. It's easy to make my appointment online, and I can plug in my lab top to get some work done while I wait. Free coffee, snacks and water too!
Very impressed by the variety and quality of cars which were available to purchase from Hertz. All cars had low mileage and were priced competitively lower than other used car sale dealers. The Agent was very service oriented, and not pushy. We are definitely going to purchase our next vehicle from Hertz.
I was really nervous about the whole car buying experience but the staff at Galpin made the experience quick and painless. I received the best deal and a car that was better then I dreamed. I would recommend Galpin to my grandma. I???m so pleased!!!!
Rides smooth, nice acceleration.
by Mike R. from Southfield Mi.
January 6, 2019
So far. Really like it. A smooth , passenger friendly vehicle.Less feeling of all the bumps on the road here in Michigan. A lot to learn in terms of operating. It'll take a while. Because the car can do so much.
I have got my last two cars at Sunrise Ford. They were not pleasent when I went back for my third lease so I went to Galpin Ford. Don Rhodes was great he and Bohdan made my leasing my new Ford Escape Titanium easy and painless. I would honestly recommend Don to all my friends and family and am loving my ride. A shout ou to Fany in finance. If you go tell Don Bert Champagne sent you. I am really happy to give this honest review.
Comfort and handling are amazing
by knight43 from wichita, ks
November 25, 2018
Overall? a great vehicle, I had a 2016 fusion Eco boost and the hybrid feels faster. The hybrid also handles better, maybe because of the added weight. I do not think I could own a vehicle without apple car play, by far on the best parts about the 2017 Fords.
I went into Galpin Ford this Friday to take advantage of their great deals for Black Friday. Todd Kessler my sales person was amazing, very patient and helped me find my F150 I've been wanting. Todd went above and beyond my expectations and ensured our expierence was as pleasant as possible even with all the customers there! We were his top priority!
by Sammy from Homestead, fl
October 25, 2018
This car had everything I wanted, great gas mileage, a nice looking interior/exterior, push to start, back up camera. Great car, has everything you could want!
I am first time car buyer! I heard about Galpin Ford over the radio on KKLA FM. Great CUSTOMER SERVICE! I am a big advocate of customer service being that I am in the airline industry and I see it on a daily with my passengers. Don Rhode was amazing from start to finish. I totally whole heartedly recommend Galpin Ford for anyone looking for great customer service and great cars! THANK YOU! Kind Regards, Analupe
Good if you want to buy a rental.
by His and Hers Hybrids from Wichita, KS
August 20, 2018
I drove one for a week as a rental. My wife test drove another we thought about buying. They were OK, but I soon realized that a lot of these 2017s in Kansas City - Wichita region were high-mileage rentals. The prices were OK, but the best years of the cars had been used up. Furthermore, several hand branded titles or reported to be in accidents. Credit the dealers for pointing this out, but buyers must consider this carefully when making a purchase. Finally, Consumer Reports had much better ratings for the 2016 Fusion Hybrid. We bought one and recommend it over the 2017.
Great experience when buying my car I recommend this dealer for your next purchase bob and company great honest sellers
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