I purchased my used Alfa Romeo back in June. When my SiriusXM radio turned off it caused some confusion since the dealer said I am getting a one year complimentary subscription. Turns out since my car was used, the radio trial was aging while the dealership owned the vehicle.
I was reached out to by Leanne and she was very helpful in fixing the situation. I know that having to deal with third parties can be difficult but she took the time and had the patience to discuss options with Sirius. I appreciate her efforts to make me happy and I was pleased to get the service I was originally promised.
I should also mention that I have never met Leanne and I did not buy my car from her. She was helping me because it was the right thing to do and I am a customer. Nothing in it for her!
Thanks again for the help!
rentel , my 2010 fusion , had a recall ( airbag)
by Carroll fuision fan from Bedford
January 7, 2019
Great MPG (43), around town and short trips on highway, love the styling inside and out. love performance and comfort . loved the color( Dark Blue)
Jorge m. was wonderful. I knew the minute i met him we would be able to seal the deal!he was not pushy but very calm and knowledgable
Love the ride and fuel mileage.
by Milk inspector from Quincy, Mighigan
August 24, 2018
The car rides great and the fuel mileage is wonderful. The seats with 8 ways adjustments make for a very comfortable seat. The back up camera is a plus as is the ability to use voice commands for the radio and other features.
Absolutely the best ! Everyone there treats you very well, new car dept. people, finance dept. and service dept.
2018 Ford Fusion Hybrid
by SewOn from Oklahoma City, OK
November 12, 2018
I wanted a car that has a smooth ride, good gas mileage, plenty of room inside the vehicle, & has a good safety rating. The 2018 Ford Fusion Hybrid seemed to fit the bill. It has plenty of USB ports and all the bells & whistles that I wanted. You do sacrifice some trunk space because it is a hybrid, but I thought it was a good trade-off for the gas mileage. When you drive in the "eco" setting the car is a bit sluggish when taking off from a stop. I won't drive in rush hour traffic in the "eco" setting as it makes other drivers angry. If you are driving without the "eco" setting the car has plenty of acceleration, so no need to worry about that.
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
New car purchase
by cmears from Kissimmee, FL
August 10, 2018
this car met my needs of being powerful but also fuel efficient. So far getting 35 mpg on both city and highway which is great. The inside is very comfortable and stylish.
Drove up to Castle Honda to look at a car we seen posted on Cars.com. After finding the car, we were able to look at it without being rushed by salespeople . The used car department is laid back yet professional with excellent customer service Ali & Josh were great to work with!
by Lauren from Ok
November 26, 2018
This car is awesome! I went from driving a Wrangler (horrible on gas, horrible on comfort) and got this fusion and I loveeeee it!! Gas mileage is amazing, interior is amazing, love love it!!
I have asked questions about the price, never got a reply. Seems like they have really good price though. I wish they can have a better customer service.
Still new to hybrid life
by Needed MPG HIGHER from Dallas Texas
October 18, 2018
I am a little disappointed that my super conservative driving for highway goes below 40 mpg, but I was expecting that. They completely lie about mpg ranges, but it does get way above 40 if enough city traffic and steady movement. I’ve only owned it a week but it’s super smooth and I adore the fact I get 2.5 times the mpg of my truck I previously owned.
I worked with Gregg Elmore and it was a pleasure to work with him. Very knowledgeable and went the extra mile for me. Great Job-Thx
Great car so far! I have had it since 8/28/2018.
by Hybrid-Owner from Tampa, FL
October 10, 2018
Meets most of my needs, although I was spoiled by my 2011 Fusion Hybrid SE's auto-alerts and other advanced features. However, I had such a great deal on this car offered to me by Bill Currie Ford, and liked my test drive and the sleeker look of the 2018, I decided to take it.
We had an amazing experience with our salesman, Chris! He was more than willing to help and was so patient with us. He was more than willing to show us as many cars as we wanted and answer any questions we might have had. I would recommend Lynch to all of my friends and especially Chris!
most stylish car I ever owned
by depage from Frederick, MD
December 1, 2018
This car meets all of needs for pep, style, and gas mileage. It is real gas saver, and yet has plenty of get up and go. It is is an eye popper!
Stopped in last nite to test drive a couple vehicles. Anthony Walker was extremley helpful and not pushy. Drove away last nite with a Nissan Rouge. Finance department was also very pleasant t deal with
The BEST car EVER!!!
by Queen AubreyAlexxis from Kissimmee
October 10, 2018
This car is truly amazing. Its very fuel efficient, comfortable and reliable. I have no issues or complaints. I am so in love with this car that I traded in my 2017 Fusion for the 2018 version. I would stick to the Fusion model for many years to come. It drives very smooth that it feels like you're floating on a cloud. Its perfect for cross country road trips and has a lot of space to sit comfortably.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
Just sold my used car at Haggerty. Greg Elmore was top shelf all the way -- honest, straightforward, listened, prompt, returned calls -- the whole package. I strongly recommend Greg and his crew. My experience could not have been better. Well done! Tom
I sold my car through the KBB Purchase Program to Haggerty Ford. Gregg did a very good job of explaining the process and negotiating a fair deal.
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