Alex worked out a great deal for us quickly on a Sunday! We will definitely be back to ALM Roswell because of him 😊 I am enjoying my new Suburban.
The BEST car EVER!!!
by Queen AubreyAlexxis from Kissimmee
October 10, 2018
This car is truly amazing. Its very fuel efficient, comfortable and reliable. I have no issues or complaints. I am so in love with this car that I traded in my 2017 Fusion for the 2018 version. I would stick to the Fusion model for many years to come. It drives very smooth that it feels like you're floating on a cloud. Its perfect for cross country road trips and has a lot of space to sit comfortably.
My salesman was so sweet and knowledgeable about the process. He made it easy and painless.I would recommended that you give this location a try
Love the ride and fuel mileage.
by Milk inspector from Quincy, Mighigan
August 24, 2018
The car rides great and the fuel mileage is wonderful. The seats with 8 ways adjustments make for a very comfortable seat. The back up camera is a plus as is the ability to use voice commands for the radio and other features.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
best gas milage of any car ive owned
by debsredruby from ft.wayne, in.
August 21, 2018
this car is sleek, handles well, easy to park. It gets the best gas milage I have ever had including my 2015 c-max. the areo dynamics are Amazing!!!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
rentel , my 2010 fusion , had a recall ( airbag)
by Carroll fuision fan from Bedford
January 7, 2019
Great MPG (43), around town and short trips on highway, love the styling inside and out. love performance and comfort . loved the color( Dark Blue)
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
most stylish car I ever owned
by depage from Frederick, MD
December 1, 2018
This car meets all of needs for pep, style, and gas mileage. It is real gas saver, and yet has plenty of get up and go. It is is an eye popper!
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
by Lauren from Ok
November 26, 2018
This car is awesome! I went from driving a Wrangler (horrible on gas, horrible on comfort) and got this fusion and I loveeeee it!! Gas mileage is amazing, interior is amazing, love love it!!
Had an great experience w/ chosing my vehicle. My salesmen was very patient,thanks Mike. Definitely a returning customer! Wonderful Wonderful the 2hr drive was worth it
2018 Ford Fusion Hybrid
by SewOn from Oklahoma City, OK
November 12, 2018
I wanted a car that has a smooth ride, good gas mileage, plenty of room inside the vehicle, & has a good safety rating. The 2018 Ford Fusion Hybrid seemed to fit the bill. It has plenty of USB ports and all the bells & whistles that I wanted. You do sacrifice some trunk space because it is a hybrid, but I thought it was a good trade-off for the gas mileage. When you drive in the "eco" setting the car is a bit sluggish when taking off from a stop. I won't drive in rush hour traffic in the "eco" setting as it makes other drivers angry. If you are driving without the "eco" setting the car has plenty of acceleration, so no need to worry about that.
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
Still new to hybrid life
by Needed MPG HIGHER from Dallas Texas
October 18, 2018
I am a little disappointed that my super conservative driving for highway goes below 40 mpg, but I was expecting that. They completely lie about mpg ranges, but it does get way above 40 if enough city traffic and steady movement. I’ve only owned it a week but it’s super smooth and I adore the fact I get 2.5 times the mpg of my truck I previously owned.
They are very good and they helped me lot especially Mr.Gill. He helped to get the best car for me and also helped me with my loan. If you would like to buy a used car then i will strongly recommend them.
Great car so far! I have had it since 8/28/2018.
by Hybrid-Owner from Tampa, FL
October 10, 2018
Meets most of my needs, although I was spoiled by my 2011 Fusion Hybrid SE's auto-alerts and other advanced features. However, I had such a great deal on this car offered to me by Bill Currie Ford, and liked my test drive and the sleeker look of the 2018, I decided to take it.
I drove 700 miles and through 2 states during an ice storm to buy a great car from SMZ if that says anything...
I then drove the car I purchased from SMZ 700 miles back home with no problems. I am very pleased with condition of the car itself.
I am still waiting for the title and 2nd key fob to arrive (as promised by the owner) nearly 2 weeks later. If that happens, which I have no reason to expect it not to, then I will be very happy with the overall process and would openly recommend them to anyone looking for a good quality import car at very fair prices.
The staff were nice and I didn't feel rushed or pressured.
My experience of buying a car at this location was an excellent experience. The location has a wide range of vehicles in good condition and the prices are very reasonable. Buying a car can be stressful but the sales staff such as the delighful Winsome Gadson made the experience pleasurable and genuinely wanted me to buy a car that I would be happy to purchase without comprising style and budget. I cannot praise her enough for her knowledge and customer care.
The manager, Bobby Grimes is extremely helpful and was very accommodating to my needs. He is a credit to the company and again made an otherwise stressful experience go smoothly. The other staff at the location are great too(Shawn and Lee)! Whoever helps you to get a car goes the extra mile.
Again Hertz Car Sales Marietta, thank you for your great customer service. I would highly recommend that a buyer take a look at their great selection of cars. You won't be disappointed!
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Don't buy a car here. ZERO follow up cust. service
by Richard D from Atlanta, Georgia
November 30, 2018
We got a pretty good deal on our new Ford Escape, HOWEVER, the finance guy was rude to me and my wife when we did not buy any of the extended warranties or protection services. He put down the wrong city and zip code on our paperwork and we did not receive any loan information until after our first payment was overdue. The dealership manager was not helpful at all in resolving the problem. I spent 2 hours trying to call the Ford Credit people to get the account information and to get the first payment in. NOBODY at the dealership seemed to care in the least bit that we had a very hard time because of their mistake.
I did not end up buying a car from CarMax. I was helped by a couple of folks that were pleasant and I felt honest. My problem was on the trade in offered, I went to another "traditional" dealership and got 10% more for my car than was offered ($2500). Second issue was in financing side, I was actually ready to buy a car and the financing department fell through, at the other dealership I was able to get financing through a partner bank very easily. I personally would not return here, but it's more because of CarMax itself instead of the individual people which I liked.
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