My car was totaled in a car accident. Besides being shaken from the car accident, I was stressed and frustrated because I couldn???t find the car I wanted. Been to a few car dealers with no luck. But once I arrived at Bergen Car Company, I knew I was at the right place. The selection of cars were amazing. Used cars but looked and felt as new! The sales representative was most helpful, looking into my requirements, offering suggestions, and knowledgeable about all aspects of the vehicle in which I was interested. The entire process went very smooth. I met the owner Fares, who worked with my finical situation. The entire process was a great experience. I walked away with a beautiful black C300 2014! Love it.
Brought my 2017 mustang for simple oil change. and why engine light was on. When I got it back and drove it a little way, I experienced that it was a lot faster and smother than before. Thanks David Shiloh t
I went in today to Dana Ford Lincoln to look at a Ford Escape. I worked with Shaunna Boreham. She is amazing, she listened to my concerns, was patient and found me a car I love. Shaunna walked me through the whole process. If you are looking for staff that is friendly, polite and patient you will not be disappointed. I totally recommend going to Dana and ask for Shaunna.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Travis Jordan is the salesman you want to work with here-he's smart, efficient, polite, and will treat you right as he gets you into a new vehicle. He will answer all your questions and do what's necessary to make your car-buying experience as seamless as possible.
Have been pleaaed with the service department. They have honored their time commitments in getting me out in time when I had other appointments to get to. They provide magazines, tv, Snacks and better yet good coffee.
Came in with a lot of questions as a first time commercial buyer. Arturo and Arnie were polite, patient and went over things carefully. Arnie, the finance manager, showed me what was a good deal and what wasn???t in my situation. I had done extensive research beforehand about maintenance and warranty programs, and his advice lined up exactly. As we were doing the purchase, Arturo stayed late to make sure he had a chance to walk me through the car button-by-dial to make sure I knew where everything was and all the safety guidelines for commercial vehicles in NYC. Thanks guys! Much appreciated.
I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
I walked into Hassett Subaru and was greeted by Aladin Omar. He was very thorough in intruducing us to the Ascent, including a test drive. From start to finish Mr. Omar made our decition to purchase the Ascent very easy. Our complements to Hassett Subaru for having such a delightful employee. Jose Gregori
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