I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
most stylish car I ever owned
by depage from Frederick, MD
December 1, 2018
This car meets all of needs for pep, style, and gas mileage. It is real gas saver, and yet has plenty of get up and go. It is is an eye popper!
I did an extensive internet search for the exact car we were looking for and Royal Moore (along with 3 other OR dealerships) had that car. Royal Moore had the best pricing hands-down. Zach Rangel worked with us over the phone to work out the sale and access our trade-in from afar. Compared to the other dealerships I worked with Zach was the best - he wasn't too aggressive, didn't call me 10x a day, was straight and to the point. When we arrived at Royal Moore to pick up our car, we worked with Golda, Nick Lee & Nate in finance. I would say our only complaint was that it took a bit long to work through the finance end of things - but we did purchase through a business (which they said takes longer). There also was some confusion / miscommunication about the interest rates, but in the end it all worked out. Overall, great pricing, great people, fair trade-in value. Thanks!
by Lauren from Ok
November 26, 2018
This car is awesome! I went from driving a Wrangler (horrible on gas, horrible on comfort) and got this fusion and I loveeeee it!! Gas mileage is amazing, interior is amazing, love love it!!
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
2018 Ford Fusion Hybrid
by SewOn from Oklahoma City, OK
November 12, 2018
I wanted a car that has a smooth ride, good gas mileage, plenty of room inside the vehicle, & has a good safety rating. The 2018 Ford Fusion Hybrid seemed to fit the bill. It has plenty of USB ports and all the bells & whistles that I wanted. You do sacrifice some trunk space because it is a hybrid, but I thought it was a good trade-off for the gas mileage. When you drive in the "eco" setting the car is a bit sluggish when taking off from a stop. I won't drive in rush hour traffic in the "eco" setting as it makes other drivers angry. If you are driving without the "eco" setting the car has plenty of acceleration, so no need to worry about that.
Our sales associate was very friendly and helpful. It was my first time buying through a dealership and he made it very easy. The car was in very good condition and the miles were excellent. They wouldn???t lower the price any, or remove the anti-theft code fee, but I feel like we still got a great deal, and they were pleasant to work with. We were able to drive the car off the lot that night and it???s been a great car so far!
Still new to hybrid life
by Needed MPG HIGHER from Dallas Texas
October 18, 2018
I am a little disappointed that my super conservative driving for highway goes below 40 mpg, but I was expecting that. They completely lie about mpg ranges, but it does get way above 40 if enough city traffic and steady movement. I’ve only owned it a week but it’s super smooth and I adore the fact I get 2.5 times the mpg of my truck I previously owned.
Great customer service. Brian is so helpful! He was so willing to answer all my questions. I really appreciate the no pressure sales! Thanks for the great experience.
Great car so far! I have had it since 8/28/2018.
by Hybrid-Owner from Tampa, FL
October 10, 2018
Meets most of my needs, although I was spoiled by my 2011 Fusion Hybrid SE's auto-alerts and other advanced features. However, I had such a great deal on this car offered to me by Bill Currie Ford, and liked my test drive and the sleeker look of the 2018, I decided to take it.
I honestly was not even looking for a car but one kept catching my eye every time I drove by the dealership. We finally stopped just to look and encountered Brian. I was on the defense because we didn???t want to deal with a pushy car salesman while we were not even looking to buy. Well Brian was amazing and really managed to turn my thoughts around about looking for a car. He was extremely helpful, honest, and felt like he had our best intentions. Although financially we are quite ready-we will be back very soon to work with Brian on a deal. Thanks again for all your help!
The BEST car EVER!!!
by Queen AubreyAlexxis from Kissimmee
October 10, 2018
This car is truly amazing. Its very fuel efficient, comfortable and reliable. I have no issues or complaints. I am so in love with this car that I traded in my 2017 Fusion for the 2018 version. I would stick to the Fusion model for many years to come. It drives very smooth that it feels like you're floating on a cloud. Its perfect for cross country road trips and has a lot of space to sit comfortably.
The sales associate was friendly, informative and helpful with our decision making. A Large selection of cars to choose from. We will be making our next car purchase at Royal Moore
Love the ride and fuel mileage.
by Milk inspector from Quincy, Mighigan
August 24, 2018
The car rides great and the fuel mileage is wonderful. The seats with 8 ways adjustments make for a very comfortable seat. The back up camera is a plus as is the ability to use voice commands for the radio and other features.
Had purchased Prius Prime Premium 2018 here. Our experience has been great and got a real fair deal with rebates and discounts. Bob, Amy and the manager of the store have been really great people and they try to retain their customers with their honesty and customer-centric approach
New car purchase
by cmears from Kissimmee, FL
August 10, 2018
this car met my needs of being powerful but also fuel efficient. So far getting 35 mpg on both city and highway which is great. The inside is very comfortable and stylish.
Brian Shangle Was so great to work with me I hadn???t bought a car in many years and he was very patient with me he always return my phone calls he???s always answered my questions everyone there at the dealership was extremely helpful couldn???t recommend them any higher
Recently purchased a 2019 Highlander. Working with Aws-Jordan is so easy to work with. I have been doing research and went to see if my husband could ride comfortably in the passenger seat and behind the wheel, he had no intention to buy a car that day. The team laid everything out with no pressure. Thank you.
Genuine and honest dealer. Just bought Prius Prime
by Ranga Kina from Portland Oregon
December 1, 2018
Just bought Prius Prime Premium from them. Nice people. Honest and genuine. Got wonderful price deal with good discount and rebate. They are customer centric and forthcoming to help and retain their customers. I would recommend them if you are looking for a satisfying car buying experience. I was helped by Bob Porter in sales side and Amy for quoting a real good price after rebate. Bob is great and is very honest in the way he conducts himself.
They never pressured us to commit into buying the car hastily but rather let us try other places before we found that Royal Moore's deal was best.
I want to just say that this has been such and amazing experience buying a car here, Brian was so nice and helpful through the whole processes. Highly recommend them!!! They genuinely care about helping others :)
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