I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
I would like to take time to thank Chuck Rizzo for a great car shopping experience. Everyone was helpful in making sure that everything was done to get me into my new Ford Escape. I would recommend them to anyone!
First, if you want a car, why people expect the dealer to call when they had the opportunity and ability to call the dealer? I just don’t understand and that should not be the reason to rate low in review.
I sent online inquiry but I also called and placed a “refundable” deposit to hold BMW 5 Series. Car had minor issues such as the smell since the owner was a smoker. Detail was done and smell is gone as promised. They worked with me on pricing so good deal got even better deal compare to other listings in Northern IL / Southern WI.
Again, there were few minor issues and financing could use “user friendly” process but overall I was very happy with the process, service, price and extra accommodations thanks to Juan and Victor.
Obviously this is not the same level as Barrington BMW or Knauz BMW that I am so used to (where I purchased and serviced other 2 BMWs I have) but they do provide great service and I will think of Reo Motors for next car purchase.
Danny's sales/service cater to the customers like no one else. I have had friends take their autos for repairs and have purchased used vehicles and have never had a bad experience with this dealer. They bend over backwards for the customer - much appreciated from a hardworking customer! Thanks guys!
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
Code viewed on dash engine was missing turned off restarted ran fine reported to dealership and they corrected problem in wiring under warranty same day no appointment was required and waited for repairs at dealership
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