As my husband and I have been working towards getting a car for our new family, I was incredibly impressed with the two people I worked with, Mat Bishop, and Mat Spencer. They were patient with me. Were willing to work with me over the phone, and even have clarity about their out the door prices. This dealership was amazing, and even though they didn't have what we wanted, they helped us know their options and were super kind.
Brock and his entire staff were amazing! They welcomed questions and were able to answer all of them. Brock and I reviewed the available RAV4s and then reviews the carfax of the one I was interested in. We discussed price and trade in value w/o the least bit of pressure. It was a discussion compared to a huge dealer I was at earlier in the day where I felt like I was held prisoner until I bought a car. With Brock and staff it was an enjoyable experience!
I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
We worked almost exclusively with a very friendly Claudia Hasslock who helped narrow down our decision. She didn't push or make unannounced calls/emails unlike EVERY other dealership we went to. The moment you enter the facility you notice a calmness instead of the chaotic nature of dealerships that try to get you to purchase a vehicle by any means possible. The reason being their model of volume sales vs. commission sales. They don't need to be aggressive while still offering some of the best deals we've encountered. Highly recommended alternative than dealing with more commonplace dealerships!
Everyone was so helpful and friendly! This was my first time buying a vehicle, and they answered all of my questions and really helped me. Hertz also found a bank that gave me a better deal for a loan! Everyone seemed to genuinely care about my experience, and they made everything really easy. It's also a good area to go get some food while you're waiting! I would HIGHLY recommend checking out Hertz if you're buying a new/used vehicle.
We totaled our first tiguan we loved it so much that we got a second one. The people at strong were great through this whole experience. They were great ,it was so fast and easy, just came in and signed some paperwork and I was out of there super fast.
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