Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
Rides smooth, nice acceleration.
by Mike R. from Southfield Mi.
January 6, 2019
So far. Really like it. A smooth , passenger friendly vehicle.Less feeling of all the bumps on the road here in Michigan. A lot to learn in terms of operating. It'll take a while. Because the car can do so much.
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
by RPM NH from Nashua, NH
May 6, 2018
I'm very happy with my Ford Fusion Hybrid. It is stylish, comfortable, reliable and gets good gas mileage. It has been a pleasure to drive and own.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Rob's Car Review from Topeka, Kansas
August 7, 2018
I am very pleased with the 2017 Ford Fusion Hybrid Titanium I purchased two months ago. It has met all of my expectations in terms of performance, quality, and comfort.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This vehicle is a pleasure to drive.
by The One GMB from Los Angeles, California
December 11, 2018
This vehicle has kept all of its promises. Not only does it drive smooth and comfortable, but it also averages 42 mpg on a continuous basis.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Could rank in my top 5 vehicles owned.
by BigErnie from San Antonio TX
July 18, 2018
Not sue yet as I have only had car for 3 days. Will have a better feel in a few weeks. Do love the mileage tho.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Love this car!
July 6, 2018
I just bought this vehicle and I absolutely love it!! It is so smooth and I love all of its features. 40 mpg or more also helps with the cost of fuel.
This dealership is overwhelming with all of the Prius they have in stock. I first called Dan to enquire about a certain vehicle and I became overwhelmed with the amount of hybrids these guys had. I made an appointment to test drive a few vehicles and found exactly what I was looking for. This place is 0 pressure which is a lot different from other places. I really appreciate the positive experience.
Great gas mileage, comfortable road-trip car
by AverageEverydayNormalGuy from Scottsdale, Arizona
December 12, 2018
This car meets all my needs. It gets great gas mileage with an average of 35 mpg ( better in city worse on freeway) and is a comfortable easy to drive car. Love the bluetooth functionality and heated seats. Overall definitely recommend.
I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.
rentel , my 2010 fusion , had a recall ( airbag)
by Carroll fuision fan from Bedford
January 7, 2019
Great MPG (43), around town and short trips on highway, love the styling inside and out. love performance and comfort . loved the color( Dark Blue)
We recently purchased a 2016 Ford Edge at Imperial Ford, and had the pleasure of working with Ali Kehail. Buying a vehicle is not one of our favorite things to do, but we have to say, that this experience was a good one. Ali is a great salesman, and we appreciate his superior professionalism. We highly recommend Ali, and encourage anyone who???s looking to make a purchase.... make sure you see Ali....!!!!!!
by Lauren from Ok
November 26, 2018
This car is awesome! I went from driving a Wrangler (horrible on gas, horrible on comfort) and got this fusion and I loveeeee it!! Gas mileage is amazing, interior is amazing, love love it!!
Jim Laferriere helped us get into our ???new to us??? 2016 Explorer and made it so we could drive off with it the same day we bought it! Love the car and Jim was such an honest, helpful sales person. We would go to him again in a minute.
Nice Car, But Somewhat Cramped
by Oley Olson from Cleveland, New York
July 14, 2018
I leased this vehicle with a two-year contract and will not purchase when the lease is up next year. This is a car with lots of technology but the comfort for an older person like myself (I'm 70) is really not there. I broke a piece off my patella and had to wear a knee immobilizer. It was really difficult entering and exiting the vehicle (this is understandable). Even without the immobilizer my leg room seemed insufficient unless I pushed the seat all the way back (I most rode as a passenger) but I couldn't do that when I have adult passengers in the back seat. When I drove, the car drove very nice and has lane departure, automatic cruise control (adjusting speed for the vehicles in front of me), an excellent (best even over the luxury vehicles like Lexus) rear camera, automatic dimming headlights (I really love this feature), and an excellent radio with Sirius. Air conditioning, heating, air-cooled and heated leather seats (highly recommend having)are all high quality. The car looks nice, drives nice, but I just can't get used to the lack of roominess.
Top notch performance from the Rodman team. Everyone there was great. I highly recommend them when car shopping. Really liked the custom shop option right at the dealership.
My first car!
by Ana from Chicago,IL
July 7, 2018
I love this car! The only thing I wish it had is the alert beeping when going in reverse. The camera is great, just wish I got an alert that I’m too close. I was convinced I wanted a Ford Focus until I drove this one- so happy I moved forward with the fusion!
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Comfort and handling are amazing
by knight43 from wichita, ks
November 25, 2018
Overall? a great vehicle, I had a 2016 fusion Eco boost and the hybrid feels faster. The hybrid also handles better, maybe because of the added weight. I do not think I could own a vehicle without apple car play, by far on the best parts about the 2017 Fords.
Ahmad helped me find just the car i wanted. Patrick the manager is very friendly and helpful. I didn't buy the extended warranty despite strong pressure.
A Fun Mid-sized Sedan
by Allan from Clearwater
October 15, 2018
I had a Town Car that needed repair, so I rented a car from Enterprise. They rented me a 2017 Fusion SE Hybrid, and I fell in love in 3 days. I went to Enterprise Sales and bought a pre-owned one, and am in love with the darn thing. It is more comfortable than my Town Car and is fun to drive. It handles like a sports car around the curves, and it is quiet and tightly built. Best car I've ever owned, and I've had a LOT of them.
Need a new work van and Steve was a big help and I would use this dealership again for other car perches. Thanks Jason west
Good if you want to buy a rental.
by His and Hers Hybrids from Wichita, KS
August 20, 2018
I drove one for a week as a rental. My wife test drove another we thought about buying. They were OK, but I soon realized that a lot of these 2017s in Kansas City - Wichita region were high-mileage rentals. The prices were OK, but the best years of the cars had been used up. Furthermore, several hand branded titles or reported to be in accidents. Credit the dealers for pointing this out, but buyers must consider this carefully when making a purchase. Finally, Consumer Reports had much better ratings for the 2016 Fusion Hybrid. We bought one and recommend it over the 2017.
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