A good or bad experience with any business a lot of times depends on how well prepped you are for the transaction. Given I do doc prep / review for a living and was thoroughly prepared for anything they might need, I did not have a negative experience with LHM. All Sales /Financing / Service Contracts were honored and I am happy with my purchase. If you do decide to purchase there have your employment history, pay history, references, LOEs and anything else they might need ready before you decide on a vehicle. Keep a log of all correspondences for reference and go with the flow. If you do that, your experience with LHM I believe will be hassle free and you'll walk out of there with the vehicle of your choosing.
by Rob's Car Review from Topeka, Kansas
August 7, 2018
I am very pleased with the 2017 Ford Fusion Hybrid Titanium I purchased two months ago. It has met all of my expectations in terms of performance, quality, and comfort.
Brock and his entire staff were amazing! They welcomed questions and were able to answer all of them. Brock and I reviewed the available RAV4s and then reviews the carfax of the one I was interested in. We discussed price and trade in value w/o the least bit of pressure. It was a discussion compared to a huge dealer I was at earlier in the day where I felt like I was held prisoner until I bought a car. With Brock and staff it was an enjoyable experience!
Comfort and handling are amazing
by knight43 from wichita, ks
November 25, 2018
Overall? a great vehicle, I had a 2016 fusion Eco boost and the hybrid feels faster. The hybrid also handles better, maybe because of the added weight. I do not think I could own a vehicle without apple car play, by far on the best parts about the 2017 Fords.
As my husband and I have been working towards getting a car for our new family, I was incredibly impressed with the two people I worked with, Mat Bishop, and Mat Spencer. They were patient with me. Were willing to work with me over the phone, and even have clarity about their out the door prices. This dealership was amazing, and even though they didn't have what we wanted, they helped us know their options and were super kind.
Best car I have ever had
by Miss Jewel from TN
March 29, 2018
Love Everything about this vehicle. It is comfortable and easy to drive. The sensors on it make it almost as though the car is doing the driving. And the gas mileage is averaging 45 to 50 miles per gallon. Feels like a Cadillac in a small car.
I spent the whole month looking for the right car and I finally found it at Action Auto Sales! The customer care here is beyond excellent! They take the time to go over everything about their cars and pricing. No hidden fees and no pressure! They are upfront honest with you and they check up on you through the whole process! I was very impressed with them. I would definitely go back here to find my next car :)
by buzz from denver, co
March 2, 2018
Handling is super, and got me out of a very dangerous situation. Quality is overall excellent and fit and finish is above par.
Just bought a car from action auto! They were awesome to deal with, with no pressure at all. Dillon and Matt were freaking awesome and so easy to work with. I would hands down and definitely will be recommending this dealership to friends and family. Thank you so much action auto!!
Great mileage but something is always breaking
by Waltguy from Palm Coast, FL
October 22, 2018
This car gets great mileage around town and decent mileage on the highway (45 city/ 38 hwy), and doesn't look like some kids spaceship from art class. However, we've had 2 recalls, a broken seat belt, a delaminating windshield and now the drivers seat stopped moving.
I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
This vehicle is a pleasure to drive.
by The One GMB from Los Angeles, California
December 11, 2018
This vehicle has kept all of its promises. Not only does it drive smooth and comfortable, but it also averages 42 mpg on a continuous basis.
This car is great. On an overall scale of 1-10 not including value it gets an 8/10. Looks great, drives great, super comfortable, but lacking something for the $40,000 I paid when I bought it. No Apple CarPlay, no adaptive cruise control, and I had a throttle body go out a year TO THE DAY into owning it. Speaks volumes about Ford's reliability. Would I buy this car again? Absolutely but for nowhere near what I paid...
This car is amazing. I am totally in love with it. So silent, rides like a magic carpet. This vehicle is not only a dream to drive, but amazing on fuel mileage. We went on a vacation right after we bought it to Kentucky then to Virginia and back to Florida on $60 of fuel. LOVE LOVE LOVE this vehicle. Everyone should have one.
This a great value car with lots of bells and whistles! Best of all it gets a consistent 43 mpg. As a big dude I need a full size car but didn’t want to sacrifice great gas mileage. Super comfortable for that maddening SoCal traffic! Big touch screen in the center console has great functionality. Did I mention the 43 mpg’! Love the rear parking sensors and back up camera. Only draw back is the small trunk due to the batteries. So bumbed when I heard ford will stop production in around 2020.
I comparible Honda or Toyota will run $5-$8k more with the same options ford offers on the base model.
This is my second fusion hybrid. I bought one of the very first editions in 2013 and quickly put over 100k miles on it. So happy I bought a new one 2 years ago.
Good handling, comfortable, surprising performance
by Ray's Fusion from Norwich, CT
April 20, 2018
I am convinced that this is one of the best cars on the market good performance and comfort while getting 45+ mpg. I have owned it 2 years and love it. Would buy another one in a minute. Plus I love the looks. My other car is a 2017 Mustang GT convertible!
I found a car and the dealer had good information and photos on their website. The salesman was friendly and easy going and it was a good car buying experience.
Rides smooth, nice acceleration.
by Mike R. from Southfield Mi.
January 6, 2019
So far. Really like it. A smooth , passenger friendly vehicle.Less feeling of all the bumps on the road here in Michigan. A lot to learn in terms of operating. It'll take a while. Because the car can do so much.
We worked almost exclusively with a very friendly Claudia Hasslock who helped narrow down our decision. She didn't push or make unannounced calls/emails unlike EVERY other dealership we went to. The moment you enter the facility you notice a calmness instead of the chaotic nature of dealerships that try to get you to purchase a vehicle by any means possible. The reason being their model of volume sales vs. commission sales. They don't need to be aggressive while still offering some of the best deals we've encountered. Highly recommended alternative than dealing with more commonplace dealerships!
A Fun Mid-sized Sedan
by Allan from Clearwater
October 15, 2018
I had a Town Car that needed repair, so I rented a car from Enterprise. They rented me a 2017 Fusion SE Hybrid, and I fell in love in 3 days. I went to Enterprise Sales and bought a pre-owned one, and am in love with the darn thing. It is more comfortable than my Town Car and is fun to drive. It handles like a sports car around the curves, and it is quiet and tightly built. Best car I've ever owned, and I've had a LOT of them.
When I am ready to purchase a used car I will return there. Just was not quite ready.Very nice, sales person, good follow up. Thank you.
Good if you want to buy a rental.
by His and Hers Hybrids from Wichita, KS
August 20, 2018
I drove one for a week as a rental. My wife test drove another we thought about buying. They were OK, but I soon realized that a lot of these 2017s in Kansas City - Wichita region were high-mileage rentals. The prices were OK, but the best years of the cars had been used up. Furthermore, several hand branded titles or reported to be in accidents. Credit the dealers for pointing this out, but buyers must consider this carefully when making a purchase. Finally, Consumer Reports had much better ratings for the 2016 Fusion Hybrid. We bought one and recommend it over the 2017.
Over the top customer service! They actually care.
by Ann T. from South Jordan, Utah
September 16, 2017
Finding a car you are interested in is only part of the ordeal of buying a car. First you research, then test drive, re-evaluate and hopefully you eventually purchase. Jacob at Action Auto was/is the ONLY sales rep who ever replied to ANY inquiry about any vehicle over the course of a month. I even did LIVE chats online with other dealerships and they couldn't even tell me if the car was still available on the lot. Jacob and I emailed back and forth answering my questions, etc.. He stayed after hours to meet my husband and I who were traveling from another county- and we were interested in seeing a particular vehicle. He was helpful, friendly and informative. We appreciated him going the extra mile with us. Also, we appreciated him actually responding to our online inquiries- that has made all the difference!
Great dependable and fuel efficient spacious car!
by CaitM. from Columbus
August 28, 2018
Love the fuel economy, dependibility, spacious interior, and smooth ride. The quality is really great and it should last a lifetime. We have thoroughly enjoyed it!
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