Tom gave me all the price details for the vehicle I specified in advance of my visit. Everything was accurate and exactly as quoted when I arrived to do the deal. The vehicle was ready for a test drive and everyone was very courteous throughout the visit. The dealership was very busy that day, but everyone was obviously working very hard to get things finished quickly.
2018 Ford Fusion Hybrid
by SewOn from Oklahoma City, OK
November 12, 2018
I wanted a car that has a smooth ride, good gas mileage, plenty of room inside the vehicle, & has a good safety rating. The 2018 Ford Fusion Hybrid seemed to fit the bill. It has plenty of USB ports and all the bells & whistles that I wanted. You do sacrifice some trunk space because it is a hybrid, but I thought it was a good trade-off for the gas mileage. When you drive in the "eco" setting the car is a bit sluggish when taking off from a stop. I won't drive in rush hour traffic in the "eco" setting as it makes other drivers angry. If you are driving without the "eco" setting the car has plenty of acceleration, so no need to worry about that.
Tom Dunlap is the best at what he does. We were taken care of brilliantly. I live in LA, but come to Tom for my cars.
Totally worth it !!
Great car so far! I have had it since 8/28/2018.
by Hybrid-Owner from Tampa, FL
October 10, 2018
Meets most of my needs, although I was spoiled by my 2011 Fusion Hybrid SE's auto-alerts and other advanced features. However, I had such a great deal on this car offered to me by Bill Currie Ford, and liked my test drive and the sleeker look of the 2018, I decided to take it.
Professional staff, fast responses, great service!
by Mark Louden from Gilbert, AZ
June 30, 2018
I just want to say sales manager Chris Bowman was great to deal with from beginning till end. When I inquired about a Hyundai Tucson he was straight to the point, negotiated fairly, and is a "true professional". As I use to work at a car dealership myself, these guys are the real deal, are down to earth, and organized. You won't get the traditional run around from Chris and Manny.
Could rank in my top 5 vehicles owned.
by BigErnie from San Antonio TX
July 18, 2018
Not sue yet as I have only had car for 3 days. Will have a better feel in a few weeks. Do love the mileage tho.
Quick changed the oil for my Fiat 500. Courteous Service Staff.
Comfort and handling are amazing
by knight43 from wichita, ks
November 25, 2018
Overall? a great vehicle, I had a 2016 fusion Eco boost and the hybrid feels faster. The hybrid also handles better, maybe because of the added weight. I do not think I could own a vehicle without apple car play, by far on the best parts about the 2017 Fords.
I have had my car serviced four times. Every time they have been very friendly and efficient. I plan to start taking my wife's non-Lincoln car to them from now on.
Love the ride and fuel mileage.
by Milk inspector from Quincy, Mighigan
August 24, 2018
The car rides great and the fuel mileage is wonderful. The seats with 8 ways adjustments make for a very comfortable seat. The back up camera is a plus as is the ability to use voice commands for the radio and other features.
Always a great experience. Fast and friendly service. And I love my Edge.
Nice Car, But Somewhat Cramped
by Oley Olson from Cleveland, New York
July 14, 2018
I leased this vehicle with a two-year contract and will not purchase when the lease is up next year. This is a car with lots of technology but the comfort for an older person like myself (I'm 70) is really not there. I broke a piece off my patella and had to wear a knee immobilizer. It was really difficult entering and exiting the vehicle (this is understandable). Even without the immobilizer my leg room seemed insufficient unless I pushed the seat all the way back (I most rode as a passenger) but I couldn't do that when I have adult passengers in the back seat. When I drove, the car drove very nice and has lane departure, automatic cruise control (adjusting speed for the vehicles in front of me), an excellent (best even over the luxury vehicles like Lexus) rear camera, automatic dimming headlights (I really love this feature), and an excellent radio with Sirius. Air conditioning, heating, air-cooled and heated leather seats (highly recommend having)are all high quality. The car looks nice, drives nice, but I just can't get used to the lack of roominess.
I had a Town Car that needed repair, so I rented a car from Enterprise. They rented me a 2017 Fusion SE Hybrid, and I fell in love in 3 days. I went to Enterprise Sales and bought a pre-owned one, and am in love with the darn thing. It is more comfortable than my Town Car and is fun to drive. It handles like a sports car around the curves, and it is quiet and tightly built. Best car I've ever owned, and I've had a LOT of them.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
The BEST car EVER!!!
by Queen AubreyAlexxis from Kissimmee
October 10, 2018
This car is truly amazing. Its very fuel efficient, comfortable and reliable. I have no issues or complaints. I am so in love with this car that I traded in my 2017 Fusion for the 2018 version. I would stick to the Fusion model for many years to come. It drives very smooth that it feels like you're floating on a cloud. Its perfect for cross country road trips and has a lot of space to sit comfortably.
Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
by RPM NH from Nashua, NH
May 6, 2018
I'm very happy with my Ford Fusion Hybrid. It is stylish, comfortable, reliable and gets good gas mileage. It has been a pleasure to drive and own.
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
Still new to hybrid life
by Needed MPG HIGHER from Dallas Texas
October 18, 2018
I am a little disappointed that my super conservative driving for highway goes below 40 mpg, but I was expecting that. They completely lie about mpg ranges, but it does get way above 40 if enough city traffic and steady movement. I’ve only owned it a week but it’s super smooth and I adore the fact I get 2.5 times the mpg of my truck I previously owned.
My wife and I just purchased two minis they took great care of us from start to end. We had our kids with us and they where very patient since we had a 3 year old boy with us that is a terrorist in any building. Will continue to business with them and recommend them to anyone. Joe Fetz the salesman we felt with was very nice and he was not pushy and forcefull made the experience very pleasant. Thank you all so much.
Rides smooth, nice acceleration.
by Mike R. from Southfield Mi.
January 6, 2019
So far. Really like it. A smooth , passenger friendly vehicle.Less feeling of all the bumps on the road here in Michigan. A lot to learn in terms of operating. It'll take a while. Because the car can do so much.
Cody was very cordial and very attentive. He was also patient as I was specific about what I wanted in a suv. I was impressed with his professionalism.
Good if you want to buy a rental.
by His and Hers Hybrids from Wichita, KS
August 20, 2018
I drove one for a week as a rental. My wife test drove another we thought about buying. They were OK, but I soon realized that a lot of these 2017s in Kansas City - Wichita region were high-mileage rentals. The prices were OK, but the best years of the cars had been used up. Furthermore, several hand branded titles or reported to be in accidents. Credit the dealers for pointing this out, but buyers must consider this carefully when making a purchase. Finally, Consumer Reports had much better ratings for the 2016 Fusion Hybrid. We bought one and recommend it over the 2017.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
by Rob's Car Review from Topeka, Kansas
August 7, 2018
I am very pleased with the 2017 Ford Fusion Hybrid Titanium I purchased two months ago. It has met all of my expectations in terms of performance, quality, and comfort.
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