Sales person Kenya Ellis-Walker helped us filter through the choices we had researched. She is knowledgeable, relaxed, patient and listened to us so that she understood what each of us in this couple wanted. She is great.
Plus the whole Car Max experience is pleasant because you can flip among comparable cars of different makes and compare then and there. And you are not pressured at all because the sales people are salaried--the entire experience reduces stress and gives you more choice. Good for people who prefer space to think and options to compare.
i went in looking for a low mileage used car. Didn't find exactly what I was looking for but the General Manager (Tony Larizza) asked me what type of vehicle I would prefer and what was my budget. He asked what options I would like, what color I would prefer. The next day he had located a vehicle that would be a perfect fit. Within the week the car was at the dealership and I went in for a test drive. Took my vehicle home the same day. Very professional dealership! I would highly recommend!
My husband and I were looking for a new truck. We were so happy we stopped by here. James our salesman was wonderful. So very helpful and best personality. He helped us find the truck we were looking for at price we wanted. Chris the finance man was also great. I don't have one negative thing to say about anyone there or the service I received. We will be returning back when its time to by another vehicle.
We were greeted warmly, were treated to a comfortable waiting area with coffee and fresh donuts, and a young lady made a fresh batch of tasty popcorn. There is a charging station with a table if you need to some work while you wait.
Not hard at all.Almost enjoyable. Our salesperson worked with us all the way. She was very patient and knowledgeable. Rick was very efficient at his job and fast!! Very friendly atmosphere! Would recommend this dealership to anyone.
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