Was shopping for a new vehicle , I came across a Chrysler 200 and a Honda Civic they had at there lot . Alex Lopez the salesmen helped me our great , very professional and knew what payments I needed .
Shamaley Ford was courteous and very informative. The diagnosis was delivered on time and the services rendered were appropriate. The communication was not always clear regarding price. The vehicle was returned in a filthy state. The wheels were covered in grease and the interior was covered with greasy mechanic shop hand prints. I was very surprised that the car was returned that dirty. The facilities seemed very busy but this is a huge lack of attention to detail. I am in the market for a new sports car but considering the treatment I have gotten and the $20,000 dollar ADM that this dealership is charging above msrp for their Shelby GT350's I will be giving my business to the new Porsche of El Paso dealership that is opening in December 2018.
We came here to purchase our son his first car. Carlos Munoz was our salesperson, and he made this process very enjoyable. My son had a negative experience at the first place we went. My mistake for not going here first. Carlos explained EVERYTHING about the car before we even drove it. He was very knowledgeable about it and answered any questions we had. I told him what I wanted to spend and he showed me cars in that range, no trying to get us to go over budget. Once we bought the car he made sure the little things were taken care of. When we went to get the car EVERYTHING was ready to go the car looked brand new. The experience from beginning to end was great !!! I HIGHLY recommend this dealership for great prices and I would use my salesman Carlos if you want the best car buying experience !!!
Went to get my car serviced and Joe was very helpful, not to mention straight to the point. My car service was done pretty quick and no struggle with the staff!
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