Just purchased my 3rd Vehicle from USA. Was shopping for another truck for my business ended up driving home with a BMW conv for the wife. Very easy to deal with no pressure in the buying process. Would highly recommend these guys to friends and family. Thanks guys will be back again,
Sales representative very professional/friendly and quickly answered questions about the vehicle. Dealership receptive to negotiating internet sale by out of area customers unlike many that list vehicles on cars.com.
Right Muffler falling off, not good.
by Mad stang from Houston, tx
December 2, 2018
It was nice until it started to break down and the service manager and manager at Randall Reed Ford in Humble, the customer center, warranty, and all of them turned their backs on me when my muffler fell off the car while driving. I work with engineers as well, and they, the quality department, and I all think it is a manufacturer defect but Ford does not agree and refused to cover the repair.
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Kenny Baker was an absolute pleasure to work with at Helfman Ford. We didn't know exactly what we wanted other than an F150. Kenny was extremely knowledgeable about the F150 and took the time to educate us on the different trim levels and optional features. My wife uses a wheelchair and we explained our plan for her to be driving the F150 with special handicapped modifications. Kenny took the time to understand how that would affect our vehicle purchase. Kenny was considerate of my wife’s disability and brought several F150 examples to the front lot. We got inside them, and Kenny explained the differences between each example, so my wife could see them and compare. This helped us to make the best purchase decision for us. Once we settled on the F150 we wanted Kenny offered an excellent sale price that we immediately accepted. After the financing was finished Kenny introduced us to our new F150 and again demonstrated our trucks specific features and optional settings. We can't say enough about how happy we are with Kenny’s professionalism and the sales experience. My wife and I are in our 50s and we have bought quite a few vehicles through the years. By far this was the best sales experience we have ever had. We would never hesitate to recommend Kenny and Helfman Ford to our family and friends. Thank you Kenny Baker and Helfman Ford!
could someone be helping me?
Mr. Rittimann, good afternoon.
Today I was personally with you today in the morning earlier, my FORD FOCUS 2014 car, with a problem of shift and clutch(manufacturing defect), is at your dealership. I need to know of a deadline. I am studying here in the United States and I can not afford to rent a car anymore. I've missed class today. Help me for God's sake. It's been a week since my car is with you. And every day I hear it's ready tomorrow, but tomorrow never comes.
HELP ME PLEASE.
I'm waiting for an answer.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fun, reliable, comfortable, and fun!
by Ericeastcoast from Marlton, NJ
November 14, 2018
The ecoboost is a sporty, more economical alternative to the v6 and certainly the 5.0. You’ll sacrifice a little power but the acceleration is still quick from any speed. It is easy to get more power out of them and mine sounds great with cats back straight pipes. Friends love going for a ride and my S.O. Is always comfortable in the passenger seat, even on long drives. Overall an excellent car and I highly recommend.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
A great car for with performance and comfort
by Mustang man from Raleigh
October 21, 2018
It a car that drives like a beast with 0 to 60 in 5 seconds or less. But as powerful the GT premium California special edition comes with lots of comfort. The driver seat would retract when you turn off the engine for easy exit. This is a great feature. It comes with lots of tech features like blind spot monitoring, adaptive cruise control, forward collision warning and Cross traffic monitoring with parking sensor and a rear camera.
This is a 6 speed manual shift. The gear ratio is beautiful designed so you don’t have to shift often. If you are gently driving it say in a neighborhood, you can still drive at 25 mph in 5 th gear. The brakes are awesome and very responsive. This edition also comes with different logo on the exterior body.
Looking for a used vehicle in great shape and a reasonable price? Than do yourself a favor and stop by Fincher???a Texas Auto & Truck Sales. They have a wide variety of trucks and they will do everything they can to help you drive away in your vehicle of choice. Great customer service and not pushy when it comes to closing the deal. Thanks for the finding something in my price range and putting a smile on my face.
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
Outstanding service. Martin Hristov, Sales Rep was outstanding. Very helpful, and very knowledgeable. I tried a few cars before selecting the GLE 400 and I was very satisfied with the service. The Sales Manager was also very helpful and helped make the process go smoothly. This was not my first time buying a vehicle at Mercedes Greenway, and I hope to continue to buy there again in the future.
Mustang EcoBoost Cinvertible
by Stangvert from Spring Hill
January 4, 2019
Tons of tech, quiet ride, great gas mileage, high resale value, handles awesome, great Intercooled turbo power when needed. Quiet with the top down. Love my pony
Have owned several mustangs over the years. Currently have a 2016 california special Gt, I only have two complaints
1, the interior would squeak. Took it to the dealer and they could not verify any issues. I ended up taking the dash apart and put padding where plastic touched plastic. Issue solved.
2, the non pro audio shaker sound system. Meaning the one without the subwoofer leave much wanting in terms of sound.
These are two very minor issues that are easily corrected. Overall I am very pleased with my mustang.
Great experience. Staff was very attentive and and helpful. The process was fast and easy that in no time, we were already driving the car of our dreams. Thanks a lot David!
Its been a dream to own
by ryan424222 from Munster Indiana
November 25, 2018
My 2016 mustang has by far been the most fun and reliable car I've ever owned. It has all the power you could need, reliability you can count on, head turning style and surprisingly good handling in the wet and snow (with in reason)
f you're in the market for a car, this is the best place to buy from. Valerie Williams was so helpful. Her customer service is excellent. I'm telling all of my friends and family to see her. thank you again.
Best sports car value for the money
by Tom from Palm coast
December 13, 2018
The 2016 ford mustag GT California Special is absolutely gorgeous. The interior of the car made me want to have the CS. The seats, dash, stripes and wheels all make this unique and extremely comfortable.
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