I have driven over 2 hours from Victorville to the San Diego area for years whenever I need a car. 100% credit to Jenni Kendall and Tanya Charles. They make buying or leasing a new an awesome experience. The one day trip is well worth the overall long term reward. Best customer service treatment I have ever received EVER. I tell all my family, friends and coworkers who need a car to go to Bob Stall Chev. But be sure to ask for Jenni Kendall by name.
They where excellent on working w/ me could not of asked for a better place too buy a car. The dealer's are very friendly and knowledgeable about the cars they have. Willing too work w/ you soooo happy!!!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I am so glad I took it to Mitsubishi. It was going to cost me 400 for 2 new lights but was only charged 40.00 because they actually checked the one i already had and found they were still goid. They had juat been put in wrong in wrong. So..thank you so much service dept. And Monica for keeping me informed
My experience with Fred Odish exceeded my expectations. Ideal has a unique inventory that is constantly changing. Fred was very knowledgeable and proficient in explaining to me what they look for when purchasing cars and the steps they follow to condition them for resell. I felt he was honest and fair at each step of the purchasing process. He was prompt at returning my calls and answering my questions and did everything he committed to. I plan to contact Fred first when I need another car, I do not hesitate to recommend him and his company.
When I walked on the lot My wife and I were greeted by a very friendly, knowledgeable, and courteous sales rep. The huge selection of Luxury was amazing. It made it easy for us to find the right color for my pre-owned along with accessories for my wife to choose from. The dealership is very beautiful inside and out. We didn't feel pressured to buy like we did at other dealerships. I highly recommend buying your next vehicle from Rose Auto Sales .
As stated, my experience only got as far to our initial and conclusion w/telephone contact. However, the Agent (whether he was actual Owner/Dealer), IDK, was very consistent and professional with followup calls.
This was perhaps the best large purchase experience I have ever had. I have bought a home, boat, trailer and several cars and never had an experience like this. I came from Simi to San Diego because Rose had the most competitive price on any later year Armada on Cars.com. Initially when I saw the car there was some wear underneath the bumper I noticed in photos. Before I even went to get the car, Jalal had the issue corrected and repainted late the night before so I would be happy. I took the train to San Diego and Adel picked me up promptly and even gave me a mini tour of San Diego. Super cool guy. Jalal presented an interest rate that was not only good but pretty much the lowest rate he could get at my credit score. Trish was an excellent finance manager and treated me well. The truck is amazing. I hung with them for most of the day waiting to finalize and they made me feel at home. The best part I wasn't happy with the rear brakes when I got home so Jalal paid for them to be replaced at no charge to me without question. This dealership is a class act all around. I would recommend them to my family.
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