We went into the Mullinax Ford Apopka location after visiting numerous Ford dealers in the Central Florida area. Our sales consultant Jose Burgos listened to our request and for found that specific vehicle we wanted with little time wasted, after other dealers couldn’t. Jose went above and beyond working with us and as my wife said, this has the best experience we ever had in purchasing a new vehicle. I would highly recommend if you’re looking for a vehicle, you’ll want to go to Mullinax Ford in Apopka and ask for request Jose!
My experience at Mullinax Ford, Apoka was great. Al Fernandez was awesome. Ask for him if your in the market for buying a vehicle. This was such a pleasant experience that my husband and I will continue to go there to buy other vehicles.
Excellent repair of body damage. The quality of the work was flawless and was completed on time and for the quoted price. Tom and his entire staff are true professionals. One other comment to make is that there was no over spray on the vehicle to clean off after completion of repairs. The inside of the vehicle was also in perfect condition.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great experience at Mullinax Ford! Worked with Anastasia Mullinax. She was very helpful and made the time go by so fast. I was in and out quick. Thank you for all the help in leasing my new fusion! Great job! 5/5 stars!
Great service Very Helpful Always a Good Experienc
by William from Orlando
January 6, 2018
Very Good experience All Aound nice cars and Good customer service is a Good Carlot Nice team of Salesman and Nice inventory.i apprecciate the Honesty and Dedication to making your customers Happy!! Fl
The Service was good and the car is beautiful. Phillips matched a TruCar offer so it was a good deal. Easy to work with and no pressure in the buying phase.
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