I was in a time crunch to get the deal made due to my work schedule. They did a fantastic job making sure to have all paperwork and everything ready to go before I arrived to get me in and out as quickly as possible. Highly recommend these guys.
by Busy nurse and mom of 2 from Farmers Branch, TX
October 12, 2018
By the grace of God I ended up at Vandergriff Toyota with CJ as my salesman. He was prompt, courteous and didn't use the typical back and forth sales tactics. I live 4 mins from Toyota of Dallas and won't be caught giving those crooks my time or money. CJ and I made a deal within an hour of stepping foot at the dealership. I had a small issue with my Venza the day after I purchased it and reached out to CJ. He had me return the car for a free repair and even gave me a loaner car for the time being. Can't thank CJ enough, please go to Vandergriff Toyota and ask for him, you won't regret it.
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Last month I had the pleasure of dealing with Travis Trupiano in the service department for my F250. His prompt and professional attention went way above my expectations and has renewed my faith in OEM service centres. Thumbs up to whatever they are doing there to manage this level of service. Sincerely Daniel Thompson
From the moment I walked into Mac Haik until the job was complete and I walked out a very satisfied customer. Thank you Mac Haik for helping me get back on the road. The person who helped me was very knowledgeable and courteous. Merry Christmas 🎄🎁
Classic is not just my dealer and service department. They are like my family!
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