We bought a beautiful new Ford Edge today. We worked with Dennis to drive and select our vehicle and Marty to complete the paperwork. Both were very accommodating, knowledgeable and extremely helpful. We were given ample opportunities to ask questions and never felt pressured.
Was looking for a specific car for my son and found what I needed at Hiller. Our salesperson Terry was very helpful and straightforward. A couple issues developed right after the sale and Terry had a loaner waiting and had the repairs done quickly. It had been a while since buying a car from a dealer and am very pleased with the experience at Hiller, especially Terry.
Purchased an Explorer in 2015. I have found the service at this dealership to be exceptional and had a positive purchase experience that when it came time to trade in I came back to work with Baha at Ewalds. Felt that I had a fair negotiation and very happy with the drive and new features of the 2018 Explorer!
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
I would wholeheartedly recommend Griffin Ford to friends and family. From day one they took excellent care of me and gave me all the help needed to make my long distance car purchase. I want to thank Tony Miller for his friendliness, patience, and honesty. I think Tony's attitude and honesty gave me the confidence to make the purchase without concerns. Even after the car was paid in full, he continued to help with the shipping process never once saying that's not his responsibility. As a car enthusiast, I have made many car purchases from all parts of the country and have worked with many salesmen, but working with Tony was professional and memorable and if the opportunity presents itself again, I would purchase from Griffin ford and Tony will be my representative. Tony, If your boss is reading this... Boss give him a raise! Respectfully Rey Ruiz San Luis Obispo Ca
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
I'm not a mechanic, so as far as I can tell, all went well.
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