We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
Our salesman was Del and he was really great! We were there for a little bit but everyone was friendly. We let them know our budget and exactly what we wanted in a car and they found what was in our budget!
I purchased a new Focus Electric from Erik at Koons Ford and the service was exceptional and I would highly recommend you give him a call. He answered my many questions immediately and helped with financing and shipping of the car cross country. I hope to have an opportunity to work with Erik for buying my next Ford.
I reached out to a few dealerships in the area and this one in particular was the most professional, "non-pushy", and accommodating. As a first time car buyer, I had done my research and knew exactly what I wanted. It came down to who was going to be the best people to work with and hands down Derek and his team were amazing. The car came off the lot dirty (interior and exterior) with a few interior scratches and damage. While at the dealership, Derek had his team do an initial detailing and ensured that if I were to purchase the car the other problems would be fixed. Sure enough, I purchased the car on Derek's word and I could not be more pleased. The sales, financing, and service teams treated me well. Thanks again, Derek!
Ben and the staff at Koon’s we’re 1 our of 45 contacted dealerships that responded to my initial inquiry throughly and without excluding a single detail I was requesting. If you’re looking for honesty, candid and quick replies don’t hesitate to go with these guys. From the initial inquiry all the way through finance it was a breeze and pleasure without any feelings of trying to be worked over. Honestly, even if I don’t buy a Ford for our next vehicle and don’t love in the state I’ll have serious pause before not returning here. Thank you to Ben and the whole team at Koon’s Ford!
These guys are professional, efficient & friendly.
by Mary Urb from Baltimore, MD
June 20, 2018
They are the best! They are flexible and guide you to make smart choices for your car. They are always trying to save you money and treat you like family. Have wifi, coffee, charging stations so you can work while you wait. And you never wait long. Really great service!
Everything with Koons has been a stellar experience. They truly are customer first. Thanks to Marty in service & Steve, Tim @ the control center counter desk in the showroom! All are straight forward, concerned and accommodating over and above expectations. From the beginning we got a great deal and it continues through to service. I'm absolutely taken care of. I love my new Ford Explorer. I only felt this way when I was a new driver about my first car. This is my first Ford and I'm feeling it again after 44 years of driving. Thanks Team Koons!
I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)
Painless process. Mr. Hunt was the salesman and was well prepared. After the purchase, Mr, Hunt actually delivered the vehicle to my residence. I would purchase another vehicle from them, and recommend Academy to my associates.
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
Kwami Amegah was great and no pressure selling at all.
by Yuk4070 from DealerRater.com
December 5, 2018
I was in need of a service van for my business and Kwami took the time and go through what i need. We look at few van and went for a test drive and i finally made my choice. There were few complications along the was but i was able to get my service van home the same day with Kwami's help. I walked in and left with a new van with fair price that day.
We were looking for one of the 2 last 2018 Ford RS in Maryland and this was the place! Kwami was very friendly and professional. I got some hot chocolate from their lounge to enjoy during our finance process. They played no games, gave us a great price for our trade in and we were on our way. We needed a specialty bracket ordered for our car and Kwami went out of his way to ensure we were not inconvenienced. I would 100% recommend him as a salesman.
My most recent purchase of my Ford Escape would not have happened without Mr Kwami Amegah He made sure everything was smooth as clock with. He ensured all i???s were dotted and t???s were crossed. That was a painless transaction Mr. Amegah is very professional and has a positive attitude.
When it comes to buying a car , Mr. Kwami Amegah is the right person to approach because aside from being friendly he will guide you in purchasing your dream car. He's an excellent sales representative, he's helpful,a goodman, friendly and he will see to it that you are truly satisfied . He helps me trade-in my Ford Explorer 2017 so through him , we were able to get a new Ford Explorer 2018. The vehicle that is affordable for my family. Thank You again Mr. Kwami Amegah you are really an amazing person.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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