It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
A total head-rush!
by MustangClint from Champaign, IL
January 7, 2019
This is my third Mustang GT ('01, '08 previously). I drove the '08 to over 250k miles and it is still on the road - I hope for a similar experience with the '18. Owner experience on the '18: I LOVE THIS CAR. Mine is Kona Blue, PP1 with the six-speed. I'm a dinosaur so I didn't opt for all the bells and whistles. It's pretty basic but it is perfect for me. Performance-wise, none of my previous vehicles would start to go sideways in second pulling onto the highway. I leave the traction control on with this car. Engine tick is reported for some of these. I don't believe I have this yet (I'm at 14k miles). Others have reported on YouTube that they've had issues but I suspect most have pushed their cars pretty hard (I'm being nice). Nothing in the sales lit indicated the car came with Ford Racing support... The spray bore tech has me a little concerned for the long-term but this car is such a thrill to own/drive that I'm willing to see how it shakes out. The manual trans is not as quick as the auto version but I didn't buy it to drag race. Driving this car with the manual trans is an incredible amount of fun.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
2018 Eco Vert Auto Mustang (4cyl turbo)
by Andrew from Waller
January 9, 2019
Bought Premium, it has all the bells and whistles. The only thing I don't like is the cup holders are not covenient and the back seat for extra guests sit in the wind with the top down. No complaints.
Peppy to aggressive when its needed, comfortable, customizable digital dash.
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