Took my Ford F 150 in for work on a couple of recalls and for a grinding noise in the front driver???s side hub. Everything up to this point has been great, recalls were taken care of by the afternoon. Didn???t get the grinding in the IWE taken care of yet as they needed to order parts. I am waiting for the call on the arrival of the parts to get that issue resolved. I worked with Don in the service department and he was great, professional, and easy to work with. so far great experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Juan was very down to earth and easy going, which is hard to come by at car dealerships. We test drove our new Ford Edge with the whole family car seats and all. Juan was very accommodating when I had to leave and come back with a different trade in vehicle. Overall was one of the least pressured experiences I have had at a dealership. They also don't have the one price thing so we were able to get the vehicle for less than advertised.
What an amazing experience! Toby was fantastic from the start of my process until my departure. I was looking at new Raptors when he pointed out that he had used Raptors as well. I found one with very low mileage and well below the market price average. I love the Raptor and Toby was absolutely the best salesman I???ve had in 35+ years of buying cars. Not sure I could say enough about the cleanliness of the dealership as well. The finance options were plentiful and I truly had the best buying experience of my life. Well done Toby and well done Phil Long Ford of Denver!
The dealership is clean with a large inventory. Internet Sales Manager Toby Cooksey is knowledgeable and professional. He is genuinely concerned with getting you into the right vehicle and makes sure you have all you need to make an informed decision.
Friendly experience and never pushes me away if I don't make a appointment. Recommended what my car needs by the book no scarce technics. Also fixes my car in reasonable circumstances never wait to long.
Matt, the salesman, was great. Zach, who I had the with, didn’t show for our appointment. Granddaughter is on cloud 9 with her new car. Have bought many cars from courtesy. Sales always good, need to work on service.
by Compliance Services And Testing, LLC from Littleton, CO
November 30, 2018
Shopping for a specialized work truck, they had it, worked with me on travel costs, had paperwork almost completed when I arrived, comfortable facilities. No less than 3 employees came up to me and shook my hand and said "thank you". Excellent experience, a definite recommendation.
Steev was delightful to work with and made the process of buying a new car pain free. Definitely felt he was looking out for our best interest and was honest and strait forward. We would definitely refer friends and family to him for the purchase of a new car.
Brought my 2015 Fusion in for a couple of recall issues, which were successfully resolved. However, the low tire pressure notification light was lit and yet that issue was not addressed by cheicking/inflating the tires. The light is very big and cannot be missed (and they also commented on tread depth). Disappointed as I see this as a safety issue as well as an item that sould be addressed regardless.
After driving my car that I got when I was 16 for the past 13 years, I was a little rusty on the car buying experience. With friendly salesmen who weren’t pushy, I was able to make a deal in a relatively short period of time and felt great about my experience.
I bought my first new truck here. I was walked through the entire process and felt very good about the purchase. Everyone was extremely pleasant to work with! Extremely happy with them and how easy it is wot work with them. Dennis was very nice and reassuring. Q was informative and helped me make good decisions. Dave was a great point of contact. The team is great and I love my new F150
Great experience buying a car over the Internet. My sales associate/Kasey Goodrich was amazing, patient and very helpful with the car purchase. Bought the car two days before Thanksgiving needing a windshield. Kasey went made sure it was installed before they closed for the holiday. He left the car outside, fully detailed with a full tank of gas, then offered to drop the key off at our house [20miles] so our daughter could get her car! Great customer experience, highly recommend working with Kasey.
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