I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
Honest dealer and non-aggressive sales staff. Good
by K.G. from Carmichael,CA
June 1, 2017
I couldn't find an honest deal at auto malls! I went to Harrold Ford and got exactly what I wanted in 5 minutes. I drove away in a beautiful used Taurus SES, that was 15 years ago and I still love it. No major repairs at all! I'll never buy a used car anywhere else.
Absolutely incredible experience!!! Love my new California Special Mustang!!! The whole team is there to help and we all had a lot of fun during the time we were there. Customers for life!! Thank you all!!
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
I was expecting to possibly leave my car overnight, but my guy probably lit a fire under someone???s butt so that didn???t happen. He also filled my tank with gas, since my issue was someone vandalized my nozzle intake. My service turned out wonderfully, unexpectedly! Thank you so much Future Ford. Also, I purchased my vehicle here almost three years ago (it had 52K miles then, now it has 102K), and this is the vehicles first incident. Love my 2011 Escape. Thanks again!
The 2 salesmen I had were really great. My trips to check out and test drive cars were spread out over 3 weeks. No pressure, just patience with showing me and test driving used cars. Jeff and Chris were amazing . I will definitely recommend them to anyone shopping for a car.
We went in to "just look". Lisa helped us find the model we wanted and allowed us to test drive it. She explained all of the technology and features that were equipped on the vehicle. She then let us know the current incentives, but all as information, not pressuring us to make a move. I can't explain how thankful I am for her team and the expertise she provided us. We ended up driving home in a brand new car that fit all of our families needs and more!!
Everything went great other than having another person back into the driver side of my Continental while it was parked in the service lane. Lesson learned is that cars should be moved out of the service lane as quickly as possible.
I didn't even know if I could qualify for a car. I knew if I did it would have to be a used car. I drove away that day in a brand new KIA. They made it happen with the down payment I wanted as well as under the monthly payment I wanted. They are great!!!
I was online just searching and calculating my trade-in and payments for a brand new 2018 Stinger GT in the Ceramic Silver which the Folsom Lake Kia is the only dealer that has it in stock within 50 miles where I live. Then just 10 minutes I received a call from Steve asking if I was interesting in a Stinger. I wasn't expecting it but I went with it and give Steve the rundown that I am looking to trade-in and a possible price match with an offer from another dealer. Steve glad to help and I sent over what I was expecting for my trade-in and my prices and just let Steve know if he can make my deal then I will go in. Steve called back within 20 minutes later and said he could make the deal but they would like to look at my trade-in. So then I drove there and met Steve and he was so friendly to show me what hes come up with and just needed to look at my trade-in and then get approve from the manager Jeff. After some waiting and back and fourth, finally came back with numbers I was expecting and I was moving along and signing papers and made my purchase. I was happy with what Steve and Jeff was able to pull together my trade-in, a great price, and qualify my finance that I wanted. Thank you so Jeff and Steve for the quick, easy, and painless purchase of my new Stinger.
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